Leave a Review Restaurant Connection
Terrible TERRIBLE Customer service
This is the third order that has been messed up with restaurant connection. We ordered our meal at 6:20 and found out at 7:17 that the restaurant isn’t even open for delivery pick up tonight. You would think that it would be restaurant connection that let us know that the restaurant wasn’t available, but no - they waited until the poor driver went to go pick up the meal and was denied by the restaurant. It was only then that restaurant connection canceled everything. The driver won’t get paid or tipped by RC for their troubles and now it’s an hour later and we have to find a different meal option.
Restuarant connection has done NOTHING to help our situation and the poor driver wasted all this time and energy and I’m sure restaurant connection will not be paying them. Any calls I made following up with previous orders that were delayed or no showed were pretty short. The woman who answers the phones has terrible customer service and is short.
I AM DONE with Restuarant connection.Show lessMcChilln
Avoid at all costs
Absolutely terrible service. We’ve tried to use this service multiple times, and several times we’ve had our ordered cancelled and voided right when it’s supposed to be picked up. When we order directly from the restaurants, the communication is much more clear and efficient. RC truly doesn’t seem to care if you place an order, wait an hour plus, and then have it voided. We tried to call them through the app and there was no answer. Pitiful.Show lessKtchico
Terrible App
Crashes every time I try to login, requires address when doing a pick up but crashes when entering your address. Would give 0 stars if possible. Use any other appStevenstick
Horrible
Do not use… unless you’re okay with poor service and cold food. Worst delivery service I’ve ever seen.tk5027
Doesn’t work.
Always something.jSRAABI
Endless notifications
They kee sending the same notification over and over again all day regarding a coupon, had to disable it to make it stop. They need to get their stuff together.Illuminatus84
Do not use this app!
I believe it will steal your personal information. It needs to be removed from the App Store! I loaded in an attempt to place a restaurant order, it took my details and never worked. Delete now!dougetrumpet
Worst costumer service
They randomly change their delivery time, after putting in orders they call you and tell you it’s not going to happen. They charge $17 as a service fee and none of it goes to the driver.
Today they forgot my main meal and their costumer service representative just said oh sorry do you still want it. I’m deleting this app and never using againShow lessPrincess2021$
Difficult to use
I stopped trying to use the app and just phone in my order. First of all, you have to give your address, etc. before you can see the menus and there is not a list of restaurants that they service.sjzmrk
Buggyyyy
Can't place an actual order without an error or it shutting down.Amandatea
