Stessa User Reviews

Top reviews

Awesome!

This app is amazing ! Is absolutely everything I was looking for. Not only does it let you add as many properties as you want, but it also pulls all records from county records to have it all accessible. It lets you add all your income and expenses and it shows a graph to manage your cash flow. It lets you upload files such as lease agreements, recorded deeds etc ! I love it and I would definitely recommend it ! Its also FREE!! Not like other apps that give you limited access and you have to pay if you want to enjoy all the perks.
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Data link always broke

Overall a good system, but the data link part is very unstable.
I tried to link up a few different financial institutions, they were initially able to get connected, but over the data link would break one after another over the next few days. And this happened several times already. Kind of frustrating to experience this unstable data link. I hope Stessa would be able to fix it.

Also the different income or expenses categories, it would be really good if you can allow some customized categories. Some of my expenses don’t fit into any of the pre-defines categories.

Thank you for considering this.
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First time landlord

I love how easy this app is to use. I love being able to track everything. My wife and I are extremely nervous about this next step in our lives, but we are happy we found Stessa! I’m still hesitant about linking our bank account. Baby steps :-). Amazing app! I’m looking forward to using this and future products!
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Great Application!

This application is terrific! The team keeps improving it as well. Looking forward to automatic mileage tracking, missed rent indicators/warnings, and a few other small additions that are missing. Overall, it’s super useful and easy!

Easy & Useful

Love the feature of scanning and tracking expenses for multiple rental properties. Would like to see an easier way if end of the year tax reporting to create a 1 page dashboard for each property. Really see value in being able to easily show cumulative expenses/write offs.

Poor customer support service

After being unable to link my business bank account with them, I used the support chat to communicate the issue. 8 days later I’ve had 1 response that was along the lines of “we’ll look into it and get back to you” and have had 0 communication from them since despite multiple attempts to re-establish contact. Customer support is a joke. Very disappointed after all of the hype from the Bigger Pockets community.
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So far... A well-designed awesome app

We’ve only been using the app a couple months but so far I am extremely impressed. The app is easy to use intuitive and functional.

I have not yet had to use the reporting tool for taxes but I look forward to seeing what ut can do.

A Good Start

This is a fairly new program, and so it is still evolving as the developers respond to new ideas. As far as being a quick way of seeing how your properties are doing or adding new receipts on the fly, it seems pretty good.

I find on some pages that the user interface is a little bit difficult. For example, the menu, data sources, and the dashboard use either very small or very thin fonts that are hard to read. These hard to read font styles, sizes, and colors seem to be popular these days, but bigger, bolder and easier to read is the way to go on a phone.
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Response from developer

Thanks for the design feedback, it's much appreciated. We have recently worked to streamline some features on mobile. The Transactions page in particular should now be easier to use with larger font size, etc.

Great Online Tool...Horrible App

Well, it’s a bit unfortunate that I have to rate this as one star. Let me be clear though: the tool itself of Stessa online is a phenomenal tool for a real estate investor DIY landlord. I just started using it and see the potential. I was excited to learn there was an app.....until I used it. So, my 1 Star is for the app NOT for the online tool. Online tool gets 5 stars, app gets one...should be less than one. The app just doesn’t do much at all. Sure, scanning receipts is fine, but that’s counterintuitive given you can connect your bank to automatically download transactions. It does nothing else. You see your properties but can’t click on them to see details. The dashboard page directs you to the website. Shoot, at least do an iframe if your own site and SSO into there. This is an example of a company that made an app because they’re “supposed to make an app.” It wasn’t near ready. IMO they’d be better killing the app until it is fully baked and then introducing it when they can match the UX in the native app with the online experience. It’s a shame given the online tool is good.
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Response from developer

Yes, this was indeed still "early days" for our app. That said, we really do appreciate the candid feedback and we've taken it to heart over the past couple of years. The app now does A LOT more than receipt scanning, including native transaction management, document storage and retrieval, dashboard views, rent roll edits, etc.

Very useful app for new landlords.

I’ve found Stessa to be simple to use, and although I haven’t used it long enough to submit the collected information on a tax return, I think it will be very helpful in storing and retrieving the information I’ve entered.

I have a couple of suggestions that might improve the app though. I am currently using a great app called Stride to track my miles during trips, but I then have to manually enter all the information into Stessa. If I could just tap a button and have Stessa track my miles driven like Stride, this would be helpful. Stride is more for Uber drivers and other jobs, and less real estate focused.

Second, I sometimes take photos of my checks along with the receipts for expenditures, but Stessa does not allow access to previously taken photos. If we could access photos, and possibly link 2 photos for one transaction, that would help.

Finally, maybe a guide on acceptable deductions, and how to properly categorize them.

Otherwise, I’m grateful for the ease of use of the app. Thanks.
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Response from developer

Thank you for the kind words and creative suggestions. We do actually have a "Wishlist" on the Stessa Community Forum, where you can register ideas for new features and vote on others' posts: https://community.stessa.com/c/wishlist/8

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