Couldn’t log on
Response from developer
Hi Patriotsfan45, I know its a bummer. I'm sure we can help. Can you reach out again to support@biginterview.com and we can work to help you out? Sometimes these issues involve small tweaks or settings (sometimes on your device, sometimes in app), but generally we can resolve. Best, Alex
👎🏼
Response from developer
Hmm. That's a bummer. We're happy to work with you and continue to troubleshoot. I know it can be frustrating if the app is not responding as expected. I'd love to know more about the specific issue. Can you reach out to support@biginterview.com from the email associated with your account and the organization/school you're with. Best, Alex
HORRIBLE.
ALSO, its web platform is AWFUL. For app, you can't save video, for web, you can't submit video. Hooray!
Response from developer
Hi Jillish, Sorry to hear about your experience, I know it can be annoying, and we do want to learn more about the issue you had. In the meantime, we've rolled out some updates for bug fixes, so if you can try it on the latest update, it should hopefully have addressed whatever the issue was. Also, can you reach out to support@biginterview.com from the email associated with your account and the organization/school you're with? Again, I know it can be super-frustrating to have an unexplained issue, but we'll make sure to help you out :) Best, Alex
Great curriculum for interviewing!
We have had no complaints with their online services or with the ability of logging on. Students have given us great feedback on their use and success in using this program. The company’s additions and improvements throughout the last few years demonstrates that they are continuing to improve their product for future users. A BIG thank you for their product!!
Gateway Adult Education Network
Workforce Services
Response from developer
Awwww, thank you for the kid words!!!!
Takes f-o-r-e-v-e-r to upload my videos. (And mine are for grade)
Response from developer
Hi Hgtek837, Thank you for the kind words about the platform itself. We're always looking to improve and make it better and better for learners. I'm sure it was super-annoying to have an issue with the app while working on an assignment. From the way you're describing the issue, it seems like maybe it could have been the mobile service/connection from the device. You can actually record and playback instantly on the phone, but for it to sync to your account will depend on the strength of the connection. You know, one thing we can explore on our end is if your iphone video settings are for some reason set to 4K, that might likely impact upload speed. We can explore having the app default to lower res (just in case the user has a much higher resolution set in the main camera). Again, sorry you were having an issue, and feel free to reach out to support@biginterview.com and we can continue to help. Best, Alex