Worthless
This app is worthless. It doesn’t do anything it says it will do. Do you want to log in? I can be inside the clinic and it won’t let me log in. I can walk in and stand next the the payment window and it still won’t work. Hit the check in button 45 times in a row? Nope… still doesn’t work. Also it’s missing the ability to track payments. The director of our sister clinic was just fired for embezzlement. She was putting down in peoples medical records they were deferred for the day but dosed them and took their payment and was pocketing it. I’ve also had $45 go missing two different times and when I inquired about it they acted like they had no clue what I was talking about and like I was talking nonsense.
Anyway. The app really doesn’t have any benefit to using it.Melsmeuek
Useless
My clinic in Pensacola Florida is really good at making bad decisions that affect their patients. Requiring us to use this app is just one of those issues. it’s been over a year and I have not once been able to check in through this app. If I’m not within range of the clinic, I can’t even access any information about my account, do I have a random drug screening or does my counselor need to speak with me ,what monies are due for upcoming requirements by the federal government. I have always ended up having to seek out a counselor who has better things to do than to check me in. After reading the reviews about data collection I am now deleting this app. Whether or not my clinic requires me to use the app is in consequential as they recently forced all of us to switch to liquid unless you have a doctors note which is laughable so I’ll be seeking treatment elsewhere.Dermamorphic
Doesn’t work.
Doesn’t work properly says I need to be within 100 feet when I’m inside used to work ok.Idontbelve
Unable to validate my account!!!
Can someone help me please I never got a validation email so I can’t use the app! My counselor checked my phone number which was correct but my email address wasn’t on file so I’m assuming this is the problem but have no way to fix it as I cannot get another email! So frustrating.Nylalynn85
Great way to Save Time at Clinic!
This App has been a Great Time Saver and really helped streamline my mornings there. It allows me to check-in as I’m walking in the door, and bypass the lines at the window or computer terminal. It also allows me to see my basic account info and notifications right from the phone! It’s so easy to sign-up, I did it one morning after a friend told me waiting in line for them to open that he signed in on his phone, I got on the App Store, Downloaded, entered my location & a few bits of basic info, and I had an account and was signed in to the queue in about 3 minutes before the doors even opened. I was 7th in the line at the door but 3rd in line as I walked in.
Everyone who seems to have an issue with this, has issues with completely irrational things, such as believing their clinic watches everything they do on their phone & everywhere they go, it tells you on the download page what info they collect & what they use. Yet these same people do not say they actually got in any kind of trouble with their clinic. And the other issues seem to be rules and policies that their clinics instate and do not fall under things the app can control. Such as when & how payments get processed on the clinics end, or when the clinic begins allowing check-ins. I would recommend anyone get this, Super Convenient!SomeAngels
Eh
When it works it’s good but the company doesn’t seem to be updating the app anytime soon to fix the problems.SunnyLife21
Ellis street clinic employees
This clinic is amazing. Both me and my boyfriend are addicted to drugs and this is our first time getting off that poison. The men and women of this clinic are great they are so patient and caring it amazes me that they keep smiling and are still have a positive attitude every day even if they get disrespected by an addict going through withdraws, still they keep smiling. I don’t know if they realize it but each and everyone working here are every day heroes to addicts who are trying to get off of the drugs. Thank you all for being heroes to us addicts after everyone else has given up on us yall stepped in and saved us, yall are amazing people!Fluffymallett
Very Helpful
I’m very grateful for this App!!! It has made life so much easier!!! Thank you :)Crystalnees77
Easy check in
Love the app for easier check in at my doctor and notifications are always quick to get to me through the app! TySamsmom1122
No longer working
I loved being able to make my payments on the app not having to worry about that part while checking in. But now for the past 2 months it will no longer except my capital one card or any for that matter all it says it’s card declined. The first time I called my bank and they said everything was fine on my end. Sooooo..,. Yeah this app will now get deleted I have no use for it any longerxmobius1
