Leave a Review SolarEdge Inverter SetApp
Solar Edge is garbage
If I could give it a 0 out of 5 I would. App needs new firmware update all the time. It doesn’t load to 100%. Customers can’t get their solar commissioned. So you call support and the average wait time is 76 minutes. What are you supposed to tell the customer?!? Fix your garbage app and your garbage companyShow lessSolar/Electrical Tech
Unprofessional reliability
On site and have already wasted over 90 mins trying to “download firmware”. Stops at 80%. This app continues be to unreliableL Block Kid
Truly Terrible
I’m a professional working in the solar industry in NYC, and the removal of LCD screens and introduction of this app system has caused me an unbelievable amount of unnecessary headaches and difficulties. Currently waiting for an inverter’s firmware to update - the screen has displayed “2 minutes remaining” for about 20 minutes now, and that’s just the tip of the iceberg. Huge battery drain, unresponsive, inaccurate, glitchy, and all-around one of the worst apps I’ve ever had the displeasure of being forced to use. This is the only app I’ve ever reviewed on the App Store, I really couldn’t help but voice my opinions on this. SolarEdge, please heed these reviews, your customer service was terrible enough as it was without the added trouble having to help people troubleshoot the app itself. Ridiculous.Show lessLukeSolarNYC
Less info after last update
I have a solar edge inverter with out a display.
I was able with this app to see more details about my inverter before update.
I can no longer see the temperature or isolation value ( I was getting isolation errors )
This app is less useful to owners who want too check their inverter.
Please update and put back temp and isolation values. ThanksShow lessJAC19015348
What a cheek
Why didn’t they actually pay a professional to write the program instead of hiring out to cheapest. Waste of app space. Don’t bother with itrudibrat
No support
App always has to update FW upon opening but FW update always fails. To get support you have to call in and that takes a few hours, not exaggerating. If you are ever unlucky enough to have to use this app for work I feel for you. It’s going to be a long day for you. Zero star rating.(•̪●)=/̵/’̿̿ ̿ ̿ ̿ ̿
Setapp
Trash, just as the useless inverterstechelpasotx
OM*G...It's ok, but update is slow.
Look, I understand FW takes a while to load. I just wish "6 minutes" did not equate to 20 minutes every single time without fail. It would also be nice to hold the session while multitasking. My phone is being held hostage for 20 minutes for FW update. Also, seems to require a cell signal for FW not included in the app refreshes. I know it's 2020, but I'd like to think that in a cell-free place like, say, Vermont, I could do the install without service.
Update 9/2020:
Noticing lately that initiating pairing, then hitting "disconnect" seems to result in unsuccessful pairing when I come back, re-connect and check status. If I sit with the inverter, however, a "successfully paired" message comes up. It's as though I'm required to hit "ok" on this message in order for the optimizers to check in and inverter to start up. Absurd. We're stuck with SolarEdge on these aging systems and forced to use increasingly cheezier replacement equipment.Show lessJ from Baltimore
Trash
Would give zero stars if possible. Buggy, laggy, sometimes it won’t work at all. A true extension of the efficiency of the company as a whole.pavidion
TRASH
This app and system of doing this on my phone is complete unadulterated TRASH. Bring back the buttons on the inverter. That worked 99.9% of the time. My phone didn’t have to overheat in the Arizona sun. My favorite part of all this is the 6 minute countdown that last 30 minutes and the entire time my phone has to be awake and close enough so that I don’t lose signal. I can’t deviate from the app with the sun blasting. Summers are such a drag, more like any day that’s above 90 degrees. . . Let’s use some common sense here people.Show lessChrisd269
