Leave a Review Patient Concierge
Non Functional
It seems simple. It tells you to scan the qr code on your bill. It doesn’t do anything. It doesn’t scan the code. Worthless.K-9iscool
Absolutely useless
Must see entire bill on screen from 3 ft away so some cartoon character can stand on it. The “more info” it provides about your bill is what each part is (Account Summary, Payment Options, etc). Have to go online to get actual details about your specific bill. This app is actually a bigger crapfest than the US medical system.Show lessnickname847473726
Not worth your time
I rarely write reviews, I just wanted to let you know that this app is a waste of time. Once you scan your QR code it makes you scan your whole paper and a little bitmoji person pops up with an introduction, if you happen to move or sneeze she starts over. And you’re forced to scan your paper again. Why doesn’t the app save your scanned copy once it captures the information? And why do I have to position my paper the whole time? Smartphones are too big to hold with one hand (at least mine is). Anyways, once you start you can select certain sections of the bill with the camera still open. And if you accidentally move she’ll start again. It’s torture. I’ve never deleted an app so fast in my life.Show lessJenifferrrojas1127
Worst app for normal use
App is really nice for regular people to make payment with security. The worst thing is camera not able to scan initially QR scan and complete bill for next step of payment. Needs some expert person to resolve this issues.Mehu_k
Bill pay doesn’t work
Worthless, the app can’t ever find your account number to pay your bill.Hawk1993md
I just need to pay my bill. This app is difficult to use and not helpful.
Not at all worth the time and hassle, and I still can’t find a way to pay the bill!Gladiatrus
Camera?
Won’t let me do anything unless I allow app to use camera. I’m just trying to make payments not sure what they need to use the camera for.user223334444
Useless
This is the most useless app I have ever downloaded. It is almost as bad as Avadyne Health’s Billing and Customer Service.UnoITWizard
