Connection Errors
I want to love this app, but it constantly gives me ‘connection error’ messages. App was working fine, then it had an update & now it won’t connect. The same thing happens with my sons student version. I ended up installing the old Parent Portal back on his phone because it was so inconsistent if it would work or not. I am about to do the same. At least the old version was reliable.
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Just stopped working
One day it just stopped working! It was fine and I woke receive updates when grades were put in. After several weeks I wondered why no teacher had put grades in. The app just logged me out and I can’t get back in! I can on the desktop, but that’s a pain. I want to use the app. I uninstalled and reinstalled and still nothing. How pointless to have an app that doesn’t work.
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Assignments error
Up until a couple of weeks ago I loved this app...I am now unable to access my 3 children’s assignments. I keep getting a connection error message and to try again. I can access everything but the assignments which are pretty crucial. As a parent, I need access to the assignments function! It worked until a couple of weeks ago. If this function was fixed, I would definitely give 5 stars! Please fix it!
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Terrible
This app works okay when it actually works. I understand the switch from the old app to this one, but it is not reliable. I got logged out and could not log back in. It would just go back to the login page. I tried the desk top website after they reset my password like they suggested. It still did not work for me. I uninstalled and reinstalled the app like they suggested. And it STILL did not work. I finally had to contact the school and have them reset my password AND set my password. I still can not log into the app after all of that. I understand schools going paperless, but we HAVE to have a reliable way to get our kids grades. I hope they get this app figured out because it is not helpful when we can’t even get logged in. Very frustrating.
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Inbox Notifications
Why doesn’t this app give off a notification when a school puts something into the inbox? The school has closed four days and delayed once due to weather this year and not a single warning from the app even though the school has sent numerous inbox items. This app forces you to check it all the time. Would you check your inbox if it didn’t tell you that you had an e-mail? Fix this please.
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What a pain!
Our school recently switched to this app from Infinite Campus. I’m not impressed. This app takes a long time to load, and for each menu item you have to wait. Every time the instructor adds a new grade, the app sends a message updating the student’s average, which means about 30 messages a week. This is unnecessary, since the app already shows daily grades and averages. I don’t think this app is any improvement over Infinite Campus. Just makes my day a little less streamlined when I have to wait long for an essential app to load.
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Much easier to use & understand!
I really appreciate the recent changes made to this app. I don't normally write reviews but this is an app that I use nearly everyday. I have a very intelligent child, albeit, a lazy one. He is constantly turning things in late etc... I am able to stay on top him and his assnmts & due dates using this app. The recent changes have made tracking assnmts, duedates, grades , etc...so much easier. I used to get so confused and frustrated using the old version. Ugh,it was dreadful! Now, I can log in, find what I need, and go. I give it 4 stars only because, as with everything in life, there is always room for some sort of improvement. However, this app is truly a wonderful thing and has opened a whole new line of communication between the school (teachers) and myself, but most importantly, me and my child. So far, I'm loving it!
Thank you,
AH
Thank you,
AH
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What did you do?
This app used to work fine. I have four children. Though the interface was quite a bit convoluted, at least I was able to see notifications and grades. After the most recent update, I did not receive any notifications for a day or two so I went into the app. Found I had gotten logged out and now I am not able to get back in at all. All log on attempts on iPad respond with incorrect password despite successful logon on a desktop computer with same. This is unacceptable and I will report it to the school district upon return to school Jan 2. Hopefully you will have fixed your errors by then.
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It’s decent and works fine
Seems to work pretty well. I like how the grades are reported. I wish it had the daily schedule of the old app which would show the schedule for the exact day. With this format I have to figure out if it is an A day or a B day and if it is a short day to regular day. The one app just took you to the schedule for today every time it was opened.
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I like this app
It definitely looks different than the previous app and it took a little getting use to it. I like the detail it shows and the quick notifications. As a parent I love infinite campus!
