Leave a Review Tin Drum
Not good
The new app is trash, might as well order in the browser since it opens up an embedded browser window anyway.Ide
Why change?
It used to be fantastic. Used it all the time. Everything is different now and it’s much less user friendly.plantlover972
Unusable App
Can’t order… can’t redeem rewards…. waste of timemsthomasdontplay
Updated App Borderline Unusable
I like the food at Tin Drum, and I used to order multiple tines a week—the new app update is one of the worst updates I’ve ever seen. It’s slow, clunky, and forces me to open an out-of-app web browser that loads at the pace of a dying snail to even look at the menu or order.
The rewards you “redeem” never actually show up on the checkout page in the browser, meaning you’ll begin to place an order, spend 10 minutes navigating the new digital labyrinth, and then realize the points won’t apply (for no discernible reason). I’ve contacted support for issues before and gotten no reply.
I’ve lost count of the times I’ve opened the app to try to order only to give up and just order from the place next door. This genuinely might be the last straw for me.Show lessSjvest6
I hate it.
I HATE THIS NEW UPDATED APP!! PLEASE CHANGE IT BACK.Nonchlant08
Update
This new update make the app so much worse! Can’t even redeem points using receipts anymore I put in a big order an forgot to scan my app, so I figure I could just manually enter the code do get my points but that’s not an option anymore. Way to scam your loyal costumers out of their rewards. I’m definitely cutting back on eating here.Show lessjohn chuy
Bad app update
New app update is slow and experience is not friendly . Also ordering open up on new browser which ask to open app again , while app is already open !Sanooj
App is Unusable now
The last app worked great. It was perfect. You could save your orders, use your rewards, and it was relatively simple to use. The new update (which changed everything) is not useable. You can’t use your rewards unless you go in store (what’s the purpose then?) and you can’t order on the app. It takes you to the website to order.Show lessLps FunStudios
App makeover is terrible!
The older version of wasn’t perfect but it was serviceable and user-fruendly. This new makeover/latesr version is considerably worse though. It’s clunky and ordering just leads you to an in-app browser, which prompts you to open the app. However, you’re already in the app.
Rather just go to the restaurant and order or just order from a different restaurant. It’s the latter more often than not.Show lessDrRonnieB
New Update Is Insufferable
The new update is a complete downgrade in almost every sense. UI is now complicated and honestly unusable.asdfghtjekalsm
