Leave a Review Tin Drum
New app does not work
The app before the latest update was clunky yes but serviceable. Now it’s a fight to pick just your location. Reward points doesn’t work, or they removed all of mine and the app just says I have points still. Honestly you’re better off ordering in store or through the web instead of the app since that’s what the app does at the end of the day.Show lessWricEarly
New update destroyed the app
Your new update made this app literally unusable. It slows down to the point it looks like it’s going to crash. The “order” section now opens up a web browser which directs you to the company website and then prompts you to open the app to order. Spoiler: the app is ALREADY open. Why change things when they were working fine before? You guys are going to lose money from me. I used to order multiple times a week from here. No longer going to do so since I can order ahead anymore.Show lessRandomPerson19
Why did you update this to trash?
This used to work amazing! It wouldn’t let me use my rewards until I updated the app unless I went into the store to redeem. I updated the app now it’s trying to have me open Safari to continue (which hello, what’s the point of an app when it takes you to a browser 🙄) and when I open Safari, it says you have the app downloaded open the app (!) and now that I have the new update, the rewards have disappeared and my free entree is expiring soon. This is a fail.Show lessBlkMba
Can’t find my membership even though I added my phone number on the old app
I received an email to add my phone number to the Tin Drum app, and I DID but now I’m trying to log into my new account and it said it couldn’t find my account. When I try to make a new one it says my account already exists. So I can’t make a new account and I also can’t access my old one. I reached out twice and they never got back to me. Great since I’m losing my 1000 degree reward tomorrow.Show less12345678900987651234
Food
It is pretty good kind of confusing but you gets lots of free stuff and I’m a broke high school student so why notmmlllj
App Needs Serious Work
There are too many examples of great food-ordering apps for this one to be so flawed.
Note to developer: Download the Chik-Fil-A app as a decent guide to how to improve yours. It’s pretty annoying to get so worn out by your app that I either made a different dining decision or simply go inside and order!Show lessGoratsiy
Good with flaws
Good app and good responsive support. But there are times that an order’s barcode will not be recognized by the app. Apparently it is an issue outside control of the app and Tin Drum. Would be nice if it could be fixed soon so we have a reliable, consistent user experience.phiham
Credit Card Required
I downloaded the app and went to place my first order when I realized it requires you to store your credit card number. It should not be required that you leave your credit card number on file with them.Glidre
App works exactly like it should
The app works exactly like I would expect. You can easily earn Heat and if you miss scanning at the register, it only takes a second to scan the barcode on your receiptTKR88
