EasyGlam User Reviews

Reviews Summary

Top reviews

Not amused!!!!!!

Hit this app by accident and received an email saying I was subscribed at a monthly rate which I actually felt a bit shocked at. As I received an email to tell me I had unwittingly subscribed would it be possible to receive an email to confirm that I have unsubscribed successfully. The app details are still showing and the ridiculous monthly rates are still appearing. I think you should make it clearer on your app rather than automatically signing people up or at least acknowledge by email if some has cancelled their subscription successfully!!
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Response from developer

Hello! Thank you for taking the time to communicate to us! We're sorry that the app confused you and thank you for feedback! We do not have access to inform our users about subscription and purchases from AppStore, so if you have any concerns about emails about subscriptions, contact please Apple Support Team. Anyway, the terms when subscribing to a trial do indeed state that there is an automatic renewal, but you may use the free trial to test all app's functionality and cancel it before expiring without any charge from your iOS subscription page. Please reach out to our support team for help or if you have any thoughts or ideas how to improve our app via hello@banuab.com.

Confusing Unsubscribe

Like most people listed below...felt I was tricked into subscribing and yet no subscription appears in AppStore or settings so I cannot cancel. This caused me to enter into an unending circuit of searching, logging in, searching. Your responses below are copy and pasted so you are aware of the issue with other users. Maybe you are going to apply for the subscription at a later date when you hope I will have forgotten? I won’t and will be reporting back if anything does...
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Response from developer

Hello! Thank you for your feedback. You can disable auto-renew subscriptions in your iTunes Settings, this information is displayed on the app description page, so users can see it before downloading the app. Please, make sure there's no Easy Snap in your Subscriptions in Apple ID settings --> View Apple ID --> Subscriptions. If it's not listed there, the subscription is not enabled, and no charge will follow , this is how all apps work. Don't hesitate to reach out if you have any more questions, comments, or concerns via hello@banuba.com

Pretty good!

Pretty good!!!- Not totally free..... But nothing really GOOD really is. If your a five or above this app is for you, if you a four or below try try getting FACED TUNE, once you but it, you just have it and I is totally worth it! Take it from a used too be seven that is now a four.

⚠️ warning

Do not use this app!!!!! It’s dangerous & they can access your microphone & camera anytime!! Watch out for your kids people 😱😱😱😱😱

Response from developer

Hi! The subscription and all the terms of using the app is enabled only by user's consent. If you subscribed to the app by chance and no longer want to use a paid version of the app with unlimited functionality, you may cancel subscription any time in your Apple ID settings -> Subscriptions and use the free version of the app with limited functionality. Please, contact hello@banuba.com if you need detailed instructions.

25-35 Dollars a month?!?!?

Are you serious?? This app is total crap. Do NOT pay for this!!! You can get better pictures from your built in camera or a free app. Do NOT waste your money on this way over priced scam. Cancel your subscription immediately so that they don’t charge you. Better yet. Stay away completely. The con artist that came up with this should be tarred and feathered.
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Jess

I found! that everyone I actually! know are unfortunately! on Facebook! or Messanger! or on my Contacts List! So I wish it could all link! u! Because I really! don’t know anyone! Other than that! I suppose! it’s fine! I like! how you can share the pics! that you have on your camera roll! in your phone! But we are back to the same problem! who do you share it to? If you really don’t know anyone! linked to this app! But Thanks! anyway! Kind Regards Tracey!!’
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Bad app. Bad customer service.

The app doesn’t do what it says it does. The “premium” also pops up without warning so if you’re attempting to do something on it already, you’ve just purchased the premium you DID NOT WANT. No big deal, contact customer service. Takes them four days to get back to you (all you said is you don’t want the paid version of the app as you won’t be using it). Four days for them to say that I’ll be able to discontinue the membership in the iTunes Store. Incorrect, looked every where on it. It’s not showing up or something. And these people just charged me, again for this useless app.
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Response from developer

Dear user! Thank you for your review, although we’re so sorry to hear about this experience you’ve had with our makeup cam. It’s definitely not our intention to charge our users without their knowledge, our customers are always notified to confirm their intention to purchase the subscription plan and they are charged only after the free trial period is over. We're doing our best to make our face editor better for our users and we are always looking for ways to improve it, and your feedback is an invaluable part of that process! Feel free to emails us at hello@banuba.com and share your ideas concerning the app, as we want to see our users satisfied with it 🤩 Have a great day! Easysnap Team

How the hell do u use this thing.

Not impressed. Didn’t see any change unless I’m doing it wrong. There’s no explanation of how this works. Everything came out blurry. And didn’t help anything. Thought I get a nice selfie. This did nothing. Don’t get it. Maybe you should explain how it works. Not happy with this. No one can do what this is suppose to do. It’s all bull.
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Rip off App never subscribed to! charged!

WARNING - Rip off App never subscribed but 1 week free demo turns into major charges often duplicate charges on same day!! Even after unsubscribing I was still charged! I want my money back which was basically stolen from me!

Response from developer

We are sorry that you experienced these issues but developers don't manage your subscription and can't force any charges. If you subscribed occasionally and want to cancel it, you need to go to your Apple ID settings --> Subscriptions and cancel there. Please email us at hello@banuba.com, we'll explore this issue and help you manage your subscriptions.

What a joke!

Would give 0 if it were an option. Literally nothing different about the limited version and the “premium” version. In the limited version you can only slide the one bar from left to right, and in the premium version you can do the same thing on a more specific level by tweaking each line from left to right. I look the same when the line in maxed on both the limited and the premium making them exactly the same and a waste of money! I couldn’t even mess with the lighting or turn on a flash. I have more features on my camera which comes installed on the phone and costs $0.00. Snapchat does a better job, and it’s also free.
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Response from developer

Thank you for your feedback. We're working on the app and for now, we focus on unintrusive beautification — we fix lighting, camera distortions, enhance skin, etc. Snapchat's beautification is more vivid while our app is more about natural beauty. We appreciate your opinion, and we'll add more features soon like face filters and more enhancement that none of the cameras has. Hopefully, you'll come back and like it next time.

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