FreshToHome User Reviews

Freshtohome Foods Private Limited

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Orders

The order is not coming in 90 min
When we ordered it say 90min later you people will change the time as you wish.
From last month the orders are not coming on time and sending wrong orders . Not giving us the cash back what we paid.
I am an regular customer mostly everyday I am ordering.
From last two weeks because of the weather it came late but now everything is good then why are sending the orders in different times

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mal123$

3 months ago

Response from developer

Hi, We sincerely apologise for the inconvenience caused. We try hard to be on time always but the ground realities prevent us from being so. However, We would definitely like to look into the above mentioned issue. Kindly share your order details with us at customercare@freshtohome.com and we will get in touch with you.

Waste application and poor quality groceries

Please don’t buy from this application anything. These guys are sending FROZEN and waste quantity Iteams if they didn’t find that kind of items they won’t send the items for delivery. I placed the order but they didn’t send the order to me. My money was blocked. They are not responding when I visit the store they asking me to check with support team.

Don’t waste your money and health by using these kind of applications 💁

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SudheerRay

5 months ago

Response from developer

Hi, We apologise for the inconvenience caused. Please share the order details with us at customercare@freshtohome.com. We will get in touch with you and do the needful. Thanks.

Mrs J. Pillai

I like all your products & have been using them for the past 6 yrs. Sometimes it’s expensive

Jayanthy Pillai

6 months ago

Response from developer

Dear Madam, Thank you for taking the time to leave us this feedback. Further we would like to keep you informed that we would like to inform you that product prices are specific to location and vary from time to time as per market demand, though we try to keep prices as low and competitive as possible, we'll have your feedback shared with our team in this regard.

Best site to order Meat products

Quality has been good and fast Service too!

R__K__M

7 months ago

Response from developer

Hi, Thanks a ton for your super awesome feedback.

Word of appreciation

Fresh to home offer high quality and hygienic
Meat and I am very much satisfied with their prompt service
Dr RPMathur

rajwanth

a year ago

Response from developer

Dear Rahwanth, Thanks a ton for your super awesome feedback.

Excellent product, prompt delivery and hygienic packing

Very good product and services

Kns NAIR

a year ago

Quality produce

Always the best quality and delivery service. Cannot fault the produce that arrives and also packaging is clear what you receive. Thank you !

De412

2 years ago

Mac real fish bought today

Very old fish supplied today that too I ordered for three packets amounting to 2 kg .
I am very sorry to receive fish so pathetically old.
What am supposed to do with this?
Please tell me!

Vijaya Ramaswamy

2 years ago

Response from developer

Hi, Please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your order number at customercare@freshtohome.com and we promise to get this resolved quickly.

Hit and miss

They are hit and miss with both quality and delivery. If you have a shop option nearby for meat, best to go there!

hapatil

2 years ago

Response from developer

Deserve best appreciation

I am using Freshtohome since many years. They had been outperforming in all field ie variety, freshness, quality, delivery, packing etc. generally I order sea fish which is good in quality and different varieties are available. Now I don't miss being away from coastal area. It’s like I am buying sea fish from Vishakhapatnam fish market in New Delhi. Rates are little higher for sea fish in NCR portal than Bangalore portal, Hope they may bring parity in future. Wish them all the best and request to add more variety of sea fish in their inventory.

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RB_Singh