Viv User Reviews

Top reviews

Cancel this Subscription !!! TODAY !!!

I followed your directions D there were no “Cancel Subscription” !!!

Response from developer

Hi Linda, please make sure you really did subscribe. There should be this button "Cancel Subscription" unless you already unsubscribed or didn't subscribe at all. Follow the directions here https://support.apple.com/en-us/HT202039 Kind Regards, The Viv Team

Free trial too short

I would be more apt to try the free trial if it was 7-14 days instead of 3 days especially when you have 24 hours before the trial is up to cancel if you don’t like the app. That’s really only a 2 day trial which is hardly anything for an exercise app.
Not signing up even for the free trial

Response from developer

Hi Elizabeth! Thanks for reaching out and sharing your thoughts. We're thinking over making the free trial longer. Stay tuned. Kind Regards, The Viv Team

Literally couldn’t cancel fast enough

Link I followed to view and sign up for this app advertised a free trial, yet my card was charged instantly. What a cheap trick.

Response from developer

There're different subscription options. There's a yearly subscription option with a 3-day free trial period. If you choose this option, you won't be charged during a free trial period. It seems like you have chosen a subscription option without a free trial (1-mo or 3 mo). In this case, you're charged immediately. It's up to you to decide which option to choose and whether to choose an option with a free trial period. There is detailed information on this in the description of the app and on the subscription screen. We hope you enjoy using the app and wish you all the best. If you have any questions, please contact us via the e-mail address support@viv.health Best regards, The Viv Team

Free app that isn’t free

I got this app thinking that there would be a portion of exercises that were free. None of it is free. Disappointing.

Response from developer

Thank you for your feedback. You can install the app for free with a 3-day free trial period and then if you like it, you may choose between different subscription options. Please remember that a free trial period will automatically renew to a paid subscription. So in case you don't want to continue using the app you have to cancel your free trial in the iTunes settings at least 24-hours before the end of the free trial period. Otherwise Subscription payments will be charged to your iTunes account after the free trial is over. Best Regards, the Viv Team

Terrible they charge

Terrible

New arms

Not too hard but enough to continue tomorrow and see results

Response from developer

We are so happy to know that someone appreciates all that work that we do to create and upgrade our app! We really work hard. Thank you so much for your kind words. Enjoy using the app! Kind Regards, The Viv Team

Great!

I am 55 with MS. Exercises are easy enough for me. I’m going to continue! Thank you!

Response from developer

We are so happy to know that someone appreciates all that work that we do to create and upgrade our app! We really work hard. Thank you so much for your kind words.

Loving it!!!!

I’ve just gotten this app earlier today n so far it’s just fabulous!!!🤗

Response from developer

We are so happy to know that someone appreciates all that work that we do to create and upgrade our app! We really work hard. Thank you so much for your kind words.

jus a quick question

is there a hidden fee (like monthly, etc) to use the app after the 1st use? seems like its an app i would want to use

Response from developer

Thank you for your feedback. There is no hidden fee in the app. It is absolutely free at the moment. We hope that Viv will help you day by day to move towards a long, youthful, vital life. Best regards!

Good for me

Clear and simple

Response from developer

We are so happy to know that someone appreciates all that work that we do to create and upgrade our app! We really work hard. Thank you so much for your kind words. Enjoy using the app! Kind Regards, The Viv Team

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