Covington Connects

- Improved request form UI to support block submission option - Added link to Manage Account from user profile - Bug fixes

We’re updating our iOS application to support the following: • Active URLs in secondary questions • Active URLs in Comments • Bug fixes to enhance performance and functionality • Improved Request location services

We’re updating our iOS application to support the following: • Active URLs in secondary questions • Active URLs in Comments • Bug fixes to enhance performance and functionality • Improved Request location services

We’re updating our iOS application to support the following: • Swipe left to flag comments • Accessibility improvements on color contrast, font sizes, and button sizes • Bug fixes for the map and list views of Requests

Request Card • Replace map with image to improve scrollability & load performance • Variation in card layout for requests with or without images included • Improved performance when initiating a comment from a card Request Detail • New commenting design and functionality that includes images in the request carousel (at top of detail view) • Collapsable details section • Links (including addresses, phone numbers, and emails) are now clickable in comments • Request status log • Additional request details available for service workers • Clickable location/address section linked to map with toggle for satellite and standard map views & button for Apple maps directions for service workers • Faster load performance

Request Card • Replace map with image to improve scrollability & load performance • Variation in card layout for requests with or without images included • Improved performance when initiating a comment from a card Request Detail • New commenting design and functionality that includes images in the request carousel (at top of detail view) • Collapsable details section • Links (including addresses, phone numbers, and emails) are now clickable in comments • Request status log • Additional request details available for service workers • Clickable location/address section linked to map with toggle for satellite and standard map views & button for Apple maps directions for service workers • Faster load performance

Communication is critical so we've improved commenting on requests with a new design and better image loading and status changes We've also added internal commenting for service providers to better facilitate the communications necessary to resolve requests We included deep linking to requests so you can have direct access to issues in the app from shared links in emails or messages.