Capital on Tap User Reviews

Capital on Tap
Capital on Tap
New Wave Capital Ltd

Top reviews

App….. is awesome!!!!

You re Great!!!!

New COT company card

I have not used the card yet but the service so far and the setting up of the account and card has been 1st class.

Worst card ever

Please read every FINE and SUPER FINE PRINT! They are not based in Atlanta as stated. They’re in the UK and follow different rules. Also the monthly minimum payment is not like the usual ones here in the USA. Cards here are 1-5% of the balance on the card for your monthly payment. Capital on Tap is 10%!!!! Outrageous.

My balance was $18k so my first monthly payment was $1,800!!! That’s more than my mortgage and any other payment I have. Then the next month it dipped a hundred so it was $1723!!! Crazy crazy. Almost went broke. I will not use this card.
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Great service

I was searching finance and help for business and this has given me better option then Funding circle and other finance company ! You can use there fund for 30 days free and you get rewards on the point also .

Brilliant

Brilliant Card. Great service. Although I feel that the reduction in interest free period has taken the card back. I have stopped using it so much and switched to an alternative card that pays 1%cash back with a much better interest free period. Please Capitol On Tap, go back to a decent interest free period.
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Helpful

Thanks for the credit card - it has surely helped my business grow. I also love the app, the experience thus far is smooth and easy to use.

Customer service and ID verification method

I’m a customer experiencing a Identity crisis from another card issuer and I called today to inform them I didn’t feel comfortable giving my passport or drivers license to identify myself and plainly didn’t understand why I needed to do so. I’ve had this account for 6+ months.

I had to get new debit/credit cards behind the capital one breach and now I’m in a pending lawsuit. These big card issuers leak our personal information and people go rent vehicles and purchase items online and hack facebook and instagram accounts and in return they try to settle for two years of lifelock services to try to do a quick fix and it’s not right.

I have did the ID verification and praying you guys don’t have a breach or leak in information like I’ve experienced with the other card issuer. You guys need to accommodate your customers that don’t want to upload sensitive documents such as a drivers license and passport, especially if you cannot guarantee it won’t become compromised. This happened in August and I still deal with it today and it’s a traumatizing experience.

Thanks so much!
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Owner

Why do I have to establish My identity each time I log in
Copy of My drivers license:front and back.
Three selfies.
Waste My time.
Then I am told You cant verify My Identity.
This is worst then setting auto pay.
About 20 tries,40 phone calls and guess what?
NO AUTO PAY.
I think Your company deliberately does this to customers.I can’t wait for until I am done paying the balance.
That way I do not have to deal with Your company.
One of the worst financial experiences in My Life.
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Cap on tap is the best

Great business card for small business owners. Cap on tap really makes easier for small business to grow and prosper in a changing economy.

New app updates transform use ability

The new updated app allows the capital on tap instant credit facility to be even more accessible. Swift, easy to use and free from any glitches it’s certainly far more useful than the desktop version and while also allowing for better security with Face ID login.

The only caveat for this convenience is it still remains our most costly form of borrowing.
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