My Diabetes * My Way User Reviews

My Diabetes * My Way

MyWay Digital Health Limited

Medical

Top reviews

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Results not always there

Been finding that results not appearing

Baldrick12

4 years ago

Useful information all in one place

So good to have up to date readings and history of the condition. Just wish it was fully populated (eye screening missing). I also wish the medical practice would update it with results when received.

feduptryingfornickname

4 years ago

Response from developer

Good morning, It's great to hear that you are finding having access to your diabetes health data beneficial through the My Diabetes My Way app. We are working on accessing and integrating retinal screening data so that will also appear in your My Diabetes My Way Somerset account. Best wishes, Kirsten

Terrible

Great idea
But one of the poorest pieces of software I have ever used
So much is wrong with it
Sorry folks
I’m sure you can do so much better

B Munro

4 years ago

Not updating results

I have to login to main web page as app is not updating to newest test results.

Foxyfox7

5 years ago

Response from developer

Thank you for your feedback. Sorry to hear about the problem you're having getting your newest test results. Could you try logging out and back in again to see whether that refreshes your data? The logout button is at the bottom of the preferences section. If unsuccessful, then please email support@mwdh.co.uk and we will investigate further. Best wishes, Alison.

Diabeater

Nice app! Info clearly presented, helps me manage my diabetes. Registration can be a bit fiddly, but emailed support and got it working / understand some of this is due to NHS data protection rules

MyCatClimbsE9

5 years ago

Response from developer

Thank you for your feedback and it's great that you are finding the app helps with your diabetes management. I'm also happy to hear that we were able to assist you with the registration process and help get you logged in. It can be a bit fiddly but due to the access to personal information, we need to make sure that the verification process is robust, secure and GDPR compliant. Best wishes, Kirsten

See you diabetic medical reports online

I am a type 2 diabetic living in Somerset in the uk and this app is invaluable to me.

Not only does it give you copies of your medical test results and compare them their comments as to what is normal but you can also see your prescriptions.

To me this is a preview of what we should all have for our NHS records m.

I highly recommend it for diabetes sufferers if it is available in your area

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John M Webb

5 years ago

Response from developer

Hi Mr Webb, Thank you very much for your feedback and I'm so glad to hear that you are finding the My Diabetes My Way app helpful in managing your diabetes. Best wishes, Kirsten

An invaluable App for those suffering from Diabetes

I installed this App when diagnosed with Type 2 Diabetes in May 2019. It is such a privilege to have access to my doctor's diabetes record and test results. I am able to add my own data, such as weight and waist measurement, track my progress and set goals. There is helpful advice on health screening. I enter details of courses and meetings which I've attended to keep my own record. There is also a useful record of personal data. I would recommend this App to anybody suffering with diabetes.

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Little Fleur

5 years ago

Response from developer

Hi, We are really happy to hear that you are finding the My Diabetes My Way Somerset app so beneficial and thank you for your feedback. Best wishes, Kirsten

C**p app

This app is not fit for purpose. I can’t even login or logout. Same page visible but when I try to access my information it just doesn’t work. Very poor.

diadesperate

5 years ago

6 reviews ??? Can’t open more than 2. Walked away

Walked away. 6 reviews , can’t open more than 2, which are both negative. Are we the ginny pigs , I ask. ???

Nickname # Dave

6 years ago

Useless - both the app and the support

I originally downloaded this long awaited app in August and that’s when the lengthy saga started. Despite numerous emails and unfulfilled promises by the developers, I still cannot even log into the app. The last communication I had with the developers was in October and have heard nothing since. I did say I would hold off a review to allow time to try to put this right, but they clearly have no concept of user service therefore I am forced to write this bad review and only rate it 1 star because I can’t send the review without a rating. Don’t touch this app.

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Robertmcg27