13CABS Driver User Reviews

Top reviews

Pathetic

What’s the point of this app, if it doesn’t work. Feedbacks has been sent by email and in person at office. You will not hear a single word from them.

Not-working

It just freezes on “loading” for days and suddenly starts working again,

Current Booking/Pass Connect

For the last 3-4 months, my Driver App has failed to register when I have accepted booking and have been unable to call Passenger Connect. Despite logging out and re-installing App and repeated emails/calls to Partner Care 13Cabs, they have failed to rectify this.

Useless

Can not install the driver app

John

I’m using in WA on the day is working good but at night not working,however this app I need special at night every customer asking the estimated fare

Captain Ken

The latest update a few Days ago - it no longer works on my iPhone 6
What do I do now, apart from upgrading my phone to a newer model ???

Fixed fare

Nothing guarantees if you lose fare they have lots of excuses not to pay you

App keeps crashing

App keeps crashing when clicking on driver notes

Harry

i cant open Driver apps to accept job from my regular driver and i call help desk they’re cant do anything,,something wrong with 13cabs driver apps,please fix ASAP,,tx u

Feedback

I put so much effort to write a feedback to 13cabs. But never seen any changes. Guys don’t waste your time sending feedbacks

Unhappy Driver

Downloaded App - cannot login - error message - saying not connected to internet 🤨- wouldn't be writing this review if I wasn't connected to internet - reset my iphone - deleted and reloaded app - no login - disappointing but thats the taxi industry🤬

Nothing good for drivers.

Yes it’s handy but since RS in the market no good news for drivers from anyone but bad news. Completely unfair industry.

Ron

Much batter then uber.. weld one 13cabs

Bugs

Tap current booking and just says no booking found. Umm ok? I have a booking but this feature stopped working after last bug fix update 😒 When I tap on call customer, tap tap tap tap nothing. Occasionally it will let me if I press it 57 times! Very inconvenient when trying to find customer as the GPS in app can be dodgy and give wrong address. Have to use call channel instead and wait on hold. I’ve contacted support, no response, no fix as yet.
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Poor service

I am a driver. Sick of driving with taxi as they have poor service. When customers want to cancel a job app doesn’t allow them to cancel it so driver go next o the pick up address and customer says I don’t need taxi and i want to cancel it but it wouldn’t allow me

When will you know the real problem

As more and more ppl choose taxi ONLY when Uber charge surge price, is it time you consider price match when Uber and the others charge “normal” price, which is marginal lower than cab? There are a lot of good drivers are leaving because there are not enough work.

Fare estimate

Fare estimate doesn’t work all the time. Please fix it

No good

Constantly closes after 1 Min of use closes down by itself needs an update or improve the app

Hobart

Hello
Can you please make it work for drivers in Hobart, Tasmania?
Thanks

T1117

Good 😊 App, One thing if you guys can, Job comes to the app as well when plot in to the area.Addvance booking as well. Thanks