Green User Reviews

Response from developer

When a user loses access to their 2FA, we advise them to wait for the multisig that enforces the 2FA on their deposits to expire (90 days since you received the funds by default) and to use the their mnemonic with the GArecovery tool to redeem their funds and send them wherever they prefer. This tool requires a bit of technical expertise to be used and we have plans to make it more accessible with a simple user interface, so thank you very much for your feedback. The 2FA reset is an extreme option which locks your funds for at least 1 year, in order to let the rightful owner of the wallet to dispute the 2FA reset and block any attack by potential thieves that accessed your mnemonic, but don't have access to your 2FA. So the 1 year lockdown period is really to protect the user security as we have absolutely no means to verify your identity, as we never collect information regarding your identity. You can read more about this process on the user guide https://docs.blockstream.com/green/troubleshooting-advanced/troubleshooting-advanced-index.html#resetting-your-lost-two-factor-authentication