Driver stole order
Placed a delivery order through the app. The app apparently uses DoorDash as the courier service. The app updated to say that the order was ready, and that the driver was on their way to pick it up. The app then immediately updated to ‘completed’ despite it obviously not having been delivered, and there is no functionality within the app to contact anyone about the order. They then sent me tracking data in an SMS, and I watched the delivery driver arrive to pick up the order, and then just not move for over half an hour. It then reset itself and listed a different delivery driver, and then a hour after the order was first placed, it updated to ‘cancelled’, with absolutely no pathway to recover the money that I had already paid for the order.
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