Leave a Review Reflex
Ridiculous Price
There is NO excuse that you can explain of how expensive this is. As a business person, I understand how everything goes, but you business model is expensive and should investigated on where this money goes and how it’s been use for investment. I suggest to re-think about this, this business model NEEDS to be monitored on the inflation.Show lessokidata8
Developer Response
Hello, I completely understand your concern. Reflex isn't like your traditional $1.99 App; it is a regulated and registered medical device which commands the higher cost. The same technology in its hardware form is 10 to 20 times more expensive than Reflex. Unlike other medical software, we're able to list our technology on the iOS App Store so you can download it directly from a secure provider without the hassle of getting the software in some other manner. We do our absolute best to price as low as we can so we can continue to operate. Plus, we offer a no commitment two-week free trial so you can be certain with Reflex before you buy. Thank you for your understanding.Overpriced
App is useful but the subscription is ludicrously overpriced. Hope you rethink your business modelChris Johnson DC
Developer Response
Dr. Johnson, thank you for trying Reflex and I'm happy to hear that you found it useful. We try to price Reflex as low as possible while being a registered medical device with round-the-clock support. For reference, the minimum price for hardware that accomplishes the same task as Reflex starts at $9,000 and requires purchasing one-time-use eye guards. Our most expensive license is just 13% of the minimum hardware cost and gives you unlimited testing with remote testing capabilities for your patients, online data trending and exportation. We also provide a 14-day, no commitment, free trial so you can be certain with Reflex before you buy. Please reach out to us on our Contact Us page or in the In-App Chat and be more than happy to discuss further.Difficult
Hello. I tried contacting you through the store but it won’t let me send the message. We will not be purchasing the app. I have no ability to cancel the free subscription. I do not want this app. I’m worried we will be charged.BRAVEBANDANA
Developer Response
Hello, there's no need to cancel the trial as it requires no commitment. You won't be charged for trialing the app. We're sorry that you couldn't get ahold of our team. You can reach us under Contact Us in the settings of Reflex or at reflexapp.io. We'd be happy to discuss the pain-points with Reflex and see how can help. Thank you.