Yay.com User Reviews

Top reviews

New app too slow and is gitching

This app is very slow is hanging up, customer services is not picking up the call, its quite annoying, they used to be better before

Rubbish

Won’t let me activate

SMS function woeful

Most contacts in my phone are not showing on the app
Cannot text people that’s no in the apps contacts.

Cannot add anyone within the app either.

Very basic app

Slow and glitchy

Does not stay active when you leave the app, so you don’t get calls coming through. Freezes a lot and is slow. Needs to be rebuilt better.

Glitchy

Been using this for a little while now and disappointed. Sometimes calls don’t even come through at all. Then you look at the app and you’ve missed a call. Also have issues of freezing and not showing data. I’m using on a 14 Pro so shouldn’t be the phone.

Yay.com is good but need some improvements

It helps to have landline with me all the time however recently (despite having newest iphone) microphone is not working. I can hear caller but they can't hear me at all (doesn't matter if its headphones, normal or speaker) weird.

Waste of time

I dont think a specialist software engineer is looking at this app.
You cant register
Administrator error

Not happy with it at all

Response from developer

Hi there, Yay.com Customer Support here! We're really sorry to see you've had issues with the app. We've got lots of customers using it without issues so I'm sure we can help you to get up and running. If you reach out to us via help@yay.com we'll get this sorted ASAP! Many thanks in advance!

Works fine on the phone

But no iPad version is a big let down. I would like the iPad to become my desk phone via the app, but it’s not there at all yet.

App Keeps freezing!!

The app just keeps freezing so I have to delete and re download all the time, it’s probably happened at least 20 times, when a call comes in on our standard work line via yay my mobile also rings through the app which is fine however when the call is answered it keeps ringing on my phone through the app, I have advised yay of the issue and they can’t seem to help which is very frustrating, my phone is an iPhone 11 Pro with the latest software.
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Response from developer

Hi there! Yay.com Customer Support here! We're sorry to hear you've had issues with the app so far. Can you send us an email to help@yay.com and we can take a look again for you? Unfortunately we're not able to reach out directly as we don't have your details. Thanks so much in advance!

Call Quality Good

First impressions are good from call audio

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