Easy to use
Kept items in my cart from my when I was logged into my lap top to my phone app so I didn’t have to start again.
Excellence in Customer Service
There are times when you want the customer service experience, but there are times. When know exactly what you want, and just want to walk in, pick up and leave.
This app allows exactly that. I still get fantastic customer service, whilst waiting for my purchase to be retrieved. However I don't need to field the sales pitch.
So for me this is perfect.
Thank you for providing excellent service, to meet and exceed your customers requirements.
This app allows exactly that. I still get fantastic customer service, whilst waiting for my purchase to be retrieved. However I don't need to field the sales pitch.
So for me this is perfect.
Thank you for providing excellent service, to meet and exceed your customers requirements.
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Random issue when ordering
Sometimes when placing a click and collect order through the app something goes wrong and for some reason your second name and phone drops off the order details that go to the store. When you go to pick up the order in store, you get a massive lecture from the staff about how it’s not a good idea to not put your second name (even though I know for a fact that it was there when I placed the order). The staff don’t believe me and always try to put the blame on me. It’s really annoying and I hope the dev team can look at fixing this. It may have something to do with having a membership group added to my account.
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Favourite Store
I’ve been shopping with Noel for years awesome friendly staff and you can find just about anything you’re looking for or your latest upgrade on amazing devices! I also shop a lot online now so it’s very quick and easy last but not least affordable too
Error when viewing product
Everytime I click on a product to view, it says *An error has occurred. Please try again*. Been happening for over a year despite updating the app, uninstalling and reinstalling, still not fixed. Sent an email, no reply. Frustrating.
Awesome App
Great App different items and variety to choose from and easy to buy and purchase online so easy and simple.
Using this app
The app is easy to use. Purchase was easy and the options were easy to follow. Happy to use click and collect etc.
Amazing team
The lovely atmosphere and knowledgeable welcoming happy staff make my day every time.
Outstanding customer service is standard no matter when I come into the store.
Thank you and Happy Holidays.
Outstanding customer service is standard no matter when I come into the store.
Thank you and Happy Holidays.
Great website
What would make it better is the option of Apple Pay, just to make it easier.
Good for ordering but doesn’t update order status
The ordering function works well — I’ve used it a few times with good results. But you can’t use the app to see whether your order is progressing, what delivery date is likely, whether the item has been shipped yet. That would be an improvement as currently you can’t find these things out unless you phone Noel Leeming.
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