Globe Suite User Reviews

Globe Suite
Globe Suite
Globe Electric Company Inc

Top reviews

PLEASE UPDATE

Hope review reaches the right person! You need to update the trigger functions to include setting the lights to a mood. As of now you can only trigger lights to one specific color. If you want them in a mood you have to set them individually and CANT use Siri. Not ideal if there’s 50 of them for outside soffit lighting and you want them to change colors and dance for the holidays. Red white blue for Independence Day. I have set moods for individual lights depending on their order. First light rwb(red white blue) next is wbr, then brw, etc. When they’re all set to their mood it appears that the colors just flow/dance down the line. Compounded with the Siri function, one would only have to turn the lights on and tell Siri to “set the outside lights to 4th of July” and boom, done. Same can be done for Halloween, Christmas etc. This would be a great high end solution for outdoor lighting and could be marketed as such with great commercial potential and each order being for 30-80 lights/home/order, all with just a simple update!!! If this gets resolved I would gladly give this app 5 stars or more if I could.
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Response from developer

Hi! Thank you for your review. I apologize for the inconvenience. If we can do anything to help, please contact us via email at info@globe-electric.com or give us a call at 1-888-543-1388. Our offices are open weekdays between 9:00 AM and 5:00 PM Eastern Standard Time.

Nice app, missing widgets

Unfortunately they removed the widget option

Lost the iPhone widget

Just updated to the latest version and the iphone widget disappeared.

Was that by design? I really like the widget it made it easy to do simple on off functions quickly.

Response from developer

Hi! We're so sorry to hear about your issue and we want to help resolve this for you as soon as possible. Please give us a shout at 1-888-543-1388 or email us at smartsupport@globe-electric.com. We hope to hear from you soon!

Where is the widget?????

Where did the widget go?? Now it’s more than 6 months it disappeared. Support said it would come back soon, but it’s already 2 updates without any widget back.
Soooo disappointing

Response from developer

Hi! Thank you for your review. The team is working on fixing it.

Can’t add widget after IOS18 update app slow to open

Can’t add widget to the iPhone or iPad after ios18 update that is over a month old and still no update to the app!

Response from developer

Hi! We're so sorry to hear about your issue and we want to help resolve this for you as soon as possible. Please give us a shout at 1-888-543-1388 or email us at smartsupport@globe-electric.com. We hope to hear from you soon!

Widgets not working on iOS 18

Please update the app to support widgets for iOS 18 and above!

No more widget on iOS 18 =(

Even after the last two updates the app still takes a minute before we can actually trigger the lights ON/OFF, which is VERY annoying because there is no more widget since the last iOS. This is a HUGE bummer.

DO SOMETHING ABOUT THIS !

You had months to react after iOS 18 release and still there’s no widget option yet. I’m honestly thinking about changing all my bulbs to another brand and boycotting Globe from now on.
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Lost Widgets in iOS 18

Widgets have disappeared and app is much slower to open on iOS 18. Way to go backwards devs.

Lost widgets

After upgrade to iOS 18, widget disappeared; very disappointing I used it all the time 🤯

Widget

Widget… its one simple thing, every single person is asking for. There is literally nothing wrong with the app other than this…Why does it take over a month to figure out this one thing??

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