Great but stopped working ended up deleting due to lack of support to resolve my issue.
Never received a notification when it was time to do a breast check.
Then all of a sudden I couldn’t login. The pop up screen to enter my passcode didn’t appear. I contacted them via the help/support feature on the app but no one responded.
I then contacted them via instagram eventually I got a reply telling me to delete the app and reinstall it. That only worked for one login when I tried again I experienced the same issue. Contacted them again via instagram and got asked the usual questions, ensure that I’m using the latest version which I was. Told to delete the app which I explained I had. Then then sent me a link on how to delete the app (I’m a millennial).
I just deleted the app after months of little to no support. Just unfollowed them on instagram. I love the idea of the app but if it doesn’t work then there is no point.
On a hunt for replacement app.
Then all of a sudden I couldn’t login. The pop up screen to enter my passcode didn’t appear. I contacted them via the help/support feature on the app but no one responded.
I then contacted them via instagram eventually I got a reply telling me to delete the app and reinstall it. That only worked for one login when I tried again I experienced the same issue. Contacted them again via instagram and got asked the usual questions, ensure that I’m using the latest version which I was. Told to delete the app which I explained I had. Then then sent me a link on how to delete the app (I’m a millennial).
I just deleted the app after months of little to no support. Just unfollowed them on instagram. I love the idea of the app but if it doesn’t work then there is no point.
On a hunt for replacement app.
Show less
Response from developer
Hello so sorry for the experience you have had. We are working on fixing this problem. Because we offer our app for free our support is limited. We would still love to help you access our app and give you the best experience from here on out. If you could please email us at hello@knowyourlemons.org with all the info you’ve provided here we will try to assist you as best as we can.
