Invoice Creator by FreshBooks User Reviews

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Leave a Review Invoice Creator by FreshBooks
  • Great version if the Freshbooks Suite is too much for you

    Thoroughly enjoying using this amazing tool
  • All invoices wiped

    I previously left a 5 star review.
    Having used this app for over 4 years I’ve opened it this morning to find literally everything has been wiped, including a number of invoices which haven’t yet been paid.
    Devastated isn’t the word for it.

    Developer Response

    Hello Paula, I understand how devastating this would seem but uninstalling and reinstalling the app should resolve this. If it is still an issue, contact us directly at help@freshbooks.com with the details and please reference ticket 2615463 in your email. Please be sure to save PDF's or printed copies of your invoices for your records. Have a great day. ^LT
  • Excellent support

    I’ve found the app to be everything I need but the support I received when needed was exceptional. Very quick response & their suggested fix worked.
  • Worse app ever

    Stopped working and wouldn’t let me send any invoices. Then Its just updated and wiped months worth of invoices. Utterly ridiculous. Thank god I had everything written down. Customer support a waste of time to completely uninterested. The paid version is just as bad. Lots of better apps out there.

    Developer Response

    Hi, thank you for reaching out and sorry to hear the Invoice Creator app stopped working for you. Uninstalling and reinstalling the app should resolve this. If it is still an issue, contact us directly at help@freshbooks.com with the details and please reference ticket 2613100 in your email. Have a great day. ^LT
  • Huge potential, but app crashes and 1 year since an update….

    I’ve been looking for an alternative to my current invoicing/expense app. I use invoice2go, and I really like it, except it’s poor (in my opinion) expense management.

    Freshbooks seemed to have exactly what I wanted, which is the ability to create an expense, bill the expense to an invoice, and have that expense be “tagged” directly to the invoice and/or customer. Makes tax time a lot easier.

    But, I can’t stand app crashes, and this one has quite a few. That, coupled with the fact it hasn’t been updated in a year or more, makes it very risky to switch over to Freshbooks exclusively. If the company were to suddenly disappear, I’d be screwed.

    I’ve read that the “web app” doesn’t have any problems. But this app is designed to work with an iPad, and I have a decent iPad. There shouldn’t be any issues.
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    Developer Response

    Hi, thank you for your review. It would be helpful if you could reach out to us directly at help@freshbooks.com with your feedback. It's not clear if you are using FreshBooks Invoicing app which has the Expenses option or our Invoice Creator strictly for Invoices. In either case we would like to know about these crashes you are experiencing so that we can look into it. Please reference ticket 2584163 in your email. We hope to hear from you. Have a great day! ^LT
  • Calculating tax

    I’m always trying to calculate how much tax I need to pay. There should be a quick and easy way on the app to quickly work out how much tax I need to pay from a sale. E.g. if I’m owned £3000. I should be able to go somewhere on the app where I can type in £3000, input a tax value of 30% and then the value is automatically calculated on how much I would need to be taxed.
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    Developer Response

    Hi, thank you for your review. You can reach out to us directly at help@freshbooks.com to report this issue and get some assistance. Please reference ticket 2539787 in your email. Have a great day. ^LT
  • Window cleaning invoices

    Very easy to use and very helpful. I am very grateful for this app.

    Developer Response

    Hi, thank you for your review. So great to hear it is working well for you and you are finding it helpful. Have a great day! ^LT
  • I'm trying it for the first time and I liked a very good application, thank you

    Go I'm trying it for the first time and I liked a very good application, thank you
  • Randomly stopped working

    I use this app daily for my business and today it randomly stopped working after almost 2 years. The app will automatically close when trying to open it and now i cannot access any of my data and invoices. Before today this app was great and perfect for my small business.

    Developer Response

    Hello, thanks for your review and sorry to hear you are having issues. Please uninstall and reinstall the app to see if it resolves the closing problem. If it is still not working, reach out to us directly at help@freshbooks.com with the email associated with your FreshBooks account and share ticket number 2429548 so we can assist you with this. Have a great day. ^LT
  • I LOVE THIS APP

    This app has helped me so much and I JUST downloaded it I love this app so much and would definitely recommend you use this app if your using fetch rewards

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