ReadingIQ User Reviews

ReadingIQ
ReadingIQ
Age of Learning, Inc.

Reviews Summary

Top reviews

Great concept, needs work

I want to love this app. I feel like the levels of reading are so inconsistent. I can find one book at his level that is way too hard for him and another that is too simple. The โ€œread to me,โ€ section is somehow the same books for every level. If they would add more read to me books, with appropriate levels, and make the books listed consistent for each category, it would be awesome. I would love to go to a higher level for him and have it read to him and then have him read it independently after.
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Response from developer

We apologize for the inconvenience. The books with the Read To Me feature currently only go up through 2nd grade. We will be adding more books to the Read To Me library in the future.

Doesnโ€™t work well on iPhoneXS

The read to me/i can read it/read with pause buttons donโ€™t show up for books tbat have the sound symbol on them. This is on an iPhone XS. It works on an iPhone 7. EDIT: Resolved by reinstalling the app. Customer support was very responsive.

I donโ€™t get it

Hi. I just downloaded this app with high hopes but not happy so far. A few things I donโ€™t like.

1) I created 3 user profiles for my 3 kids, ages 9, 6, and 4. From what I can tell, they are able to switch users themselves? So my 4 year old could pop on to my 9 year olds library? Thatโ€™s weird to me.

2) whatโ€™s up with the โ€œRead 20 mins a dayโ€ logo on top of the My Shelf page. Thatโ€™s so silly. My kids read much more than that, which is why I was looking into this app in the first place (for additional content for them to read)

3) The app kept freezing up as I was trying to set up an account, kept getting the rainbow circle around and around and around...

In conclusion, Iโ€™m going to let my 9 year old play around with it for a few weeks to explore the content but Iโ€™m not going to let my 6 and 4 year olds have it until I know that they cannot switch users.
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Response from developer

We apologize for the inconvenience. We have the change users feature readily available in order to try to make switching profiles convenient for the customer. However, we do understand that this creates an issue with your younger children and appreciate your feedback. The 20 minutes a day is simply a challenge point to encourage children to read At Least 20 minutes a day. We absolutely encourage children to read more than that. Are you still experiencing issues with the app freezing? If so, we recommend uninstalling and reinstalling the app on your device. Please let us know if you still continue to experience issues.

Over charged, no app access!!!

I was charged after attempting to create a log in and use a 30 day trial. The website didn't even allow me access to create an account. I was charged for a year subscription- TWICE!! I am waiting for customer service to contact me and issue a refund!! Iโ€™m so frustrated at this point Iโ€™m not interested in actually getting the app to work!
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Good app bad customer service

So tried the app out, which is great love the variety of books, so they had a promote for 1yr subscription, which I purchased through the App Store. Next month when required to login, came to a screen to Purchase another subscription. I immediately contact Reading IQ with and email about this, which they havenโ€™t responded to as yet. This is by far the worst customer service, feel like I have been ripped off.
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Response from developer

We apologize for the delayed response. Would you mind providing us with your email address so that we can locate the email you sent us so we can assist you in resolving this issue.

Any subject matter fine!?!

Child cried for quite a while after mistakenly viewed a horrible scary book. Where are the filters?

Great except for one thing

The choice of books, the text to speech and highlighting, plus the pause feature is great. I highly recommend this program for parents and those who work with children with reading delays. However, some of the adults reading the books use that very annoying, high pitched, child-like voice. Why on earth is that necessary? Also, I wish there would be a way to slow down the reading speed just a bit.
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Feedback

I love the array of books. However, to compare with A-Z books, the books that read themselves should be better if they were to have the option that you press the word and reads to you the word that you donโ€™t know.

Zero Offline Capabilities = Big-time Disappointment

You canโ€™t even open a book and then take it on a car ride without the loss of pages. (You canโ€™t finish reading the story.). This doesnโ€™t really work for us. Otherwise, love the concept.

My Daughter loves this app!

I have trouble getting to the library so this is absolutely the best app for a kid who loves to read! Instead of watching videos on the way to/from school, she reads books on this app! Thanks so much! I definitely recommend this!

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