Pupillary Distance Measure User Reviews

Top reviews

Useful!

This app was less expensive than competitors and useful for ordering eyeglasses online. I tried it on an old iPhone with a small screen and on an iPad. A larger screen with a hi-rez camera and good lighting are helpful. It does take a bit of time and practice, but instructions are clear. Developers are also very responsive to email questions.
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Garbage

I wasted 20 minutes with this. The instructions are horrible. The method it employs is overcomplicated. And I’m an engineer by trade!

Response from developer

As an engineer you better contact support@vistechprojects.com with some details about difficulties you have so we can discuss the issue. The measurement takes 2-3 min and the method gives very accurate result from the first measurement. The instructions include animations for better understanding of the setup .....then just one tap to take pictures and follow the instructions. What's not clear?

Wasted money

Waste of money and time. I may as well flush the $2.99 down the toilet. I am very unsatisfied

Response from developer

Please contact support@vistechprojects.com with more details about the issue. The app works very well and gives accurate result from one measurements if you do it right. Most likely you miss something in the measurement procedure and we are always ready to help. If you are not interested in getting the result and just want your money back, we will help you with the refund as well.

Garbage

Not worth it. Go back go back

Hard to use

Tried multiple times to get a measurement using iPhone and iPad. Every time the result was that my measurement is outside normal range. I looked at the guide each time. The moving illustration could not be paused so I may have misunderstood what I was supposed to do, how the card was supposed to be placed, etc. Gave up.
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Response from developer

Thank you for your feedback. We have just recently updated the guide with detailed view how to measure and if you follow the guide you will get accurate PD measurements from the first time. If app says it's out of range, it means you are doing something wrong. The app doesn't detect your eyes, so the eyes color doesn't play any role here, you manually mark your pupils after pictures are taken. Please check again if you are doing everything right. If you still have issues please contact support@vistechprojects.com and we will help you with the app or will help you to get a refund if you are not able to use the app properly. Again you are NOT WASTING YOUR MONEY IF YOU CONTACT US and let us help you with the app. If you figured out how to measure, please update your comment here. Again, the tool is very accurate from the first measurement if you are doing it right.

How do I get refunded?

I accidentally purchased the app and didn’t even open it how do I get refunded if I can’t seem to get to any page that gives contact information?

Response from developer

Please contact support@vistechprojects.com for help with a refund. Btw, why 1* rate if it's accidental purchase and you never opened the app?

Don't bother

Only offers binocular PD's which isn't very useful with higher prescriptions. You can more accurate and consistent results with a pen and a mirror.

Conceptually Flawed

Don’t waste your time or money with apps like this. The accuracy just on par with what you can do manually with the help of a friend. I tried several times and results that varied by 5mm.

Disappointed

I thought I could just snap a picture and get the results. This app is far too complicated.

Awful

Wholly inaccurate. Photographs your credit card too, so if you try it, use an expired one.

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