Useful!
Garbage
Response from developer
As an engineer you better contact support@vistechprojects.com with some details about difficulties you have so we can discuss the issue. The measurement takes 2-3 min and the method gives very accurate result from the first measurement. The instructions include animations for better understanding of the setup .....then just one tap to take pictures and follow the instructions. What's not clear?
Wasted money
Response from developer
Please contact support@vistechprojects.com with more details about the issue. The app works very well and gives accurate result from one measurements if you do it right. Most likely you miss something in the measurement procedure and we are always ready to help. If you are not interested in getting the result and just want your money back, we will help you with the refund as well.
Garbage
Hard to use
Response from developer
Thank you for your feedback. We have just recently updated the guide with detailed view how to measure and if you follow the guide you will get accurate PD measurements from the first time. If app says it's out of range, it means you are doing something wrong. The app doesn't detect your eyes, so the eyes color doesn't play any role here, you manually mark your pupils after pictures are taken. Please check again if you are doing everything right. If you still have issues please contact support@vistechprojects.com and we will help you with the app or will help you to get a refund if you are not able to use the app properly. Again you are NOT WASTING YOUR MONEY IF YOU CONTACT US and let us help you with the app. If you figured out how to measure, please update your comment here. Again, the tool is very accurate from the first measurement if you are doing it right.
How do I get refunded?
Response from developer
Please contact support@vistechprojects.com for help with a refund. Btw, why 1* rate if it's accidental purchase and you never opened the app?