Fraud
I haven't been able to use their services for over six months, and restoration attempts have failed. However, monthly payments are still being taken from my account. The customer service number on Google connects to a different company, and my emails have been ignored. I consider this fraudulent, as payments are deducted without service delivery.
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Great Setup!
Starting my own small business has been a learning curve for sure. Ninja number was a component of that setup, but this has been such an easy and seamless process. Thank you Ninja Number!
Horrible Support and Bad Product.
After multiple calls and emails we have still received zero support response to their many technical issues. Absolutely the worse Iโve seen and we are regretting this decision. Our phone is not working and they have no ability or willingness to help. Please donโt make the same mistake we did. Try another company.
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Poor service and horrible app
We are stuck because of the phone number but horrible app and no one gets back to you. Second time all my leads and conversations were deleted. Do better or stop charging people, do this for free because itโs not a business.
Canโt cancel free trial, features donโt work as advertised
I trialed Ninja Number as I was interested in the missed call to text option that was advertised. Upon registering my number, I found out this option was not working. I called and submitted a ticket with customer service, and never heard back. I also called to cancel my free trial before the week ended, as there was no way to cancel in the app. I was assured it would be cancelled. Of course, I was charged. The app is laggy, and it overall just feels like a scam. I will have to dispute with my bank now and hopefully will be able to prevent being charged next month.
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I need an answer!!!!! My account is not working
Hi, Iโm not able to login to my account. When I use my current ninja number it says that itโs an invalid username. Iโve been trying to contact some support with no success. Please get back to me ASAP since this line is a business line. Thanks
Not as functional as I thought
Hindered by the inability to receive texted codes
incoming and outgoing calls
the call is always abruptly cut off before i can answer, it's ridiculous because those is a business number
I have been cheated
I just subscribed and the subscription was charged 10 dollars which they did not give me any number for a month a refund of the money
Great
Easy to use and affordable