AWFUL stay away
No customer service, no support or technical help. If you're lucky enough to get through to the customer service, they're rude. I had an issue setting up the app becuase of a mistake on their end. They had my company name misspelled on their system so I could not use the app for several days while I was paying and giving my number for customers to call.
My number is hacked and I receive 2-3 calls EVERY DAY from hackers, spammers! Every day!I also receive calls from random people who call my number back because they’re scammed and then I try to explain and apologize to them that my number is hacked and it’s not me who is calling them but some scammer using the ninjanumber.
I asked about the hacked and hijacked number issue, no solution was offered from the customer service. They said it was just the part of the deal.
My number is hacked and I receive 2-3 calls EVERY DAY from hackers, spammers! Every day!I also receive calls from random people who call my number back because they’re scammed and then I try to explain and apologize to them that my number is hacked and it’s not me who is calling them but some scammer using the ninjanumber.
I asked about the hacked and hijacked number issue, no solution was offered from the customer service. They said it was just the part of the deal.
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Awful
No customer service, no support or technical help. If you're lucky enough to get through to the customer service, they're rude. I had an issue setting up the app becuase of a mistake on their end. They had my company name misspelled on their system so I could not use the app for several days while I was paying and giving my number for customers to call.
My number is hacked and I receive 2-3 calls EVERY DAY from hackers, spammers every day! I asked about the hacked and hijacked number, no solution was offered from the customer service. They said it was just the part of the deal.
My number is hacked and I receive 2-3 calls EVERY DAY from hackers, spammers every day! I asked about the hacked and hijacked number, no solution was offered from the customer service. They said it was just the part of the deal.
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Unable to setup
Not very easy to setup as far as getting calls to come in. The call comes thru after the missed called.
Response from developer
Dear Valued Customer, I would like to apologize for your recent experience. We pride ourselves on the high-quality service we provide and hope you will accept our sincerest apologies. We’d love to work with you to get the bottom of the issue so that we can spare anyone else who may encounter the same sort of hurdle. Can we kindly ask that you trigger a ticket with our support team at support.ninjanumber.com and we will be happy to figure out what went wrong. Thank you
Recommend
Definitely love this app!
Delay of opening
It take forever for the app to open
Great service
Ninja numbers service makes my business phone needs easy and simply for my clients and I. I highly recommend them to others.
Everything I hoped for with this service
Love the transcription
nice
works well for work
Need help!
My husband can’t figure out how to get into his account that he is paying for. The number says invalid and cannot reset password. Pls help.
Love ittt!!!!
I love this app just wish the live rep wasn’t so pricey bc I’m hoping to generate a lot of business I’m thinking a set fee would be suitable
