Zero stars
Crappy! After hours of effort, I still cant connect wifi! Strongly do NOT recommend.
…Stand alone, the device serves a purpose, but without wifi it cannot deliver promised features (podcasts, etc) making the saregama device meaningless. Of course, I am unable to reach anyone for help or to return device.
Suggestions:
- surface device mac id for access control
- easier wifi. My device not recognized by app so wifi options never available to me.
…Stand alone, the device serves a purpose, but without wifi it cannot deliver promised features (podcasts, etc) making the saregama device meaningless. Of course, I am unable to reach anyone for help or to return device.
Suggestions:
- surface device mac id for access control
- easier wifi. My device not recognized by app so wifi options never available to me.
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App not recognizing that user has active subscription
Hi team
I have sent an email with my all the device details, i have the same issue like the other 15 users have paid for the subscription yet the app keeps saying i need to subscribe! Tried 20 times did all trouble shoot but same issue persists
I have sent an email with my all the device details, i have the same issue like the other 15 users have paid for the subscription yet the app keeps saying i need to subscribe! Tried 20 times did all trouble shoot but same issue persists
Subscription Doesn’t Work
I’ve used the app in the past and the songs are nice and play just fine but I don’t know what happened but this app has become a piece of junk! You now have to subscribe and pay A LOT to listen to ANYTHING on the app and they don’t even acknowledge the subscription. I’ve subscribed and paid but I still get a notification saying that I need to subscribe to listen to songs. And! The! Best! Part! Is! I AM subscribed ! Yet I can’t play anything? What junk.
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Mismatch in song shown in app and it plays
There is mismatch, i was able to connect carvaan to the app and it plays the song from the app but in bhakti section it plays song different from what you selected seems like a bug. this does not seems to be issue in hindi section though for now
Golden songs in a horrible app keep your frustrated.
This app should actually be kicked out of the App Store. It pains me to say that, because the erstwhile HMV (now SaReGaMa) collection of songs is the gold standard of Indian film music. This app could not have done any more injustice to the musical greatness of that collection. It is such a horrible interface that my thumbs are going to tire typing this, but here goes. I am hoping that someone at SaReGaMa Carvaan reads this to rectify the horrible app:
1. The app takes forever to load (I am using the latest iPhone on 100 MBPS WiFi with no other apps giving problems, so please cut through the standard customer service response of ‘please check your internet/phone’. No dear, do a better job next time).
2. Searching for a song/album is at 20th century speed. Remember opening an Internet Explorer page in the 90’s and while it’s opening, you visiting the bathroom, heating your coffee, talking to your neighbor, watering the plants and coming back hoping that the page would have loaded? Yes, if you dig that speed, this is the app for you! (All that is of course hyperbole only to say that the app is REALLY slllllllloooooow).
3. There is no ability to play an entire album. Really. App developers, you really want me separately search and play each individual song of an album? I even wrote to the customer service folks about this, only to get a reply saying, ‘we value your feedback’ without really doing anything about solving the problem. A year has passed since then, however this frustrating inability of the app still persists. Bravo, Team Carvaan! (That’s sarcasm, in case the app developers didn’t get it).
4. Once you select a song, you wait for the next century to dawn before the song starts playing. That’s fast, ain’t it? (Again, sarcasm).
5. Many times, after a song gets over and you search for the next song and you press play, the next song will just not play. No sir, no madam, it just won’t play. Consistently. Every time. Unless of course you re-launch the app - and, who doesn’t love that!
I am a paid subscriber of this app for two years in a row only because of the superb song collection and the high sound quality, which I have to give it to the team is just great (no sarcasm here, I mean it). However, the app misses basic functionalities of playing a given song, playing an entire album, reasonable launch speed, and so on. This app can be summed up in one word - deeply frustrating. Ok fine, that’s two words. But it’s deeply frustrating.
I sincerely hope that the good folks at SaReGaMa Carvaan fix this app without losing its content and sound quality, so that Indian music lovers the world over can continue their love and appreciation for SaReGaMa. Till then, this app would remain a deep frustration.
1. The app takes forever to load (I am using the latest iPhone on 100 MBPS WiFi with no other apps giving problems, so please cut through the standard customer service response of ‘please check your internet/phone’. No dear, do a better job next time).
2. Searching for a song/album is at 20th century speed. Remember opening an Internet Explorer page in the 90’s and while it’s opening, you visiting the bathroom, heating your coffee, talking to your neighbor, watering the plants and coming back hoping that the page would have loaded? Yes, if you dig that speed, this is the app for you! (All that is of course hyperbole only to say that the app is REALLY slllllllloooooow).
3. There is no ability to play an entire album. Really. App developers, you really want me separately search and play each individual song of an album? I even wrote to the customer service folks about this, only to get a reply saying, ‘we value your feedback’ without really doing anything about solving the problem. A year has passed since then, however this frustrating inability of the app still persists. Bravo, Team Carvaan! (That’s sarcasm, in case the app developers didn’t get it).
4. Once you select a song, you wait for the next century to dawn before the song starts playing. That’s fast, ain’t it? (Again, sarcasm).
5. Many times, after a song gets over and you search for the next song and you press play, the next song will just not play. No sir, no madam, it just won’t play. Consistently. Every time. Unless of course you re-launch the app - and, who doesn’t love that!
I am a paid subscriber of this app for two years in a row only because of the superb song collection and the high sound quality, which I have to give it to the team is just great (no sarcasm here, I mean it). However, the app misses basic functionalities of playing a given song, playing an entire album, reasonable launch speed, and so on. This app can be summed up in one word - deeply frustrating. Ok fine, that’s two words. But it’s deeply frustrating.
I sincerely hope that the good folks at SaReGaMa Carvaan fix this app without losing its content and sound quality, so that Indian music lovers the world over can continue their love and appreciation for SaReGaMa. Till then, this app would remain a deep frustration.
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Piece of garbage
I have followed the instructions as specified until heir manual. I am connected to WiFi and the application asks me to go the setting and connect to WiFi.
The Bluetooth connection works but not WiFi
Looks like no one tested the application.
Most likely I will go ahead and return the caravan device as most likely the quality of the device is same as the app.
The Bluetooth connection works but not WiFi
Looks like no one tested the application.
Most likely I will go ahead and return the caravan device as most likely the quality of the device is same as the app.
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Response from developer
Dear Sir/Ma'am, Would request you to refer the link : https://youtu.be/-kYJorSpDXQ For more further assistance please mail us at carvaanapp@rpsg.in Regards, Team Saregama
Unable to connect to WiFi
Tried different means and ways but message keeps coming as Password incorrect though all my devices work on same password. Help section says enter serial number but no place u can enter within the app.. tried adding another Carvaan.. no use.. the help section phone numbers do not work either.
Response from developer
Dear Sir/Ma'am, Would request you to refer the link : https://youtu.be/-kYJorSpDXQ For more further assistance please mail us at carvaanapp@rpsg.in Regards, Team Saregama
THIS APP IS SO PATHETIC
I wish there was a way to give ZERO star because that’s what this App deserves.
I have paid the subscription and it’s not letting me play or download songs and keeps asking for subscription every time.
HOW MANY TIMES YOU WANT MY MONEY???
I tried to call the 800 number. No matter what time you call it always says “all circuits busy” ??!!!
Last 10 reviewers out of 12 reviewers have described the same problem so WHY DON’T YOU FIX YOUR APP.
There are so many smart programmers in India. Get one of them to fix the App so it knows when people have already paid the subscription.
I also own Carvaan Premium and it frequently makes screeching sounds.
It’s a great idea of having a library of old songs but both the hardware and the software is garbage. Needs 200% improvement.
I HAVE ALREADY PAID MY SUBSCRIPTION SO MAKE THIS WORK FOR ME AND SO MANY OTHERS WHO HAVE PAID THEIR HARD EARNED MONEY.
I have paid the subscription and it’s not letting me play or download songs and keeps asking for subscription every time.
HOW MANY TIMES YOU WANT MY MONEY???
I tried to call the 800 number. No matter what time you call it always says “all circuits busy” ??!!!
Last 10 reviewers out of 12 reviewers have described the same problem so WHY DON’T YOU FIX YOUR APP.
There are so many smart programmers in India. Get one of them to fix the App so it knows when people have already paid the subscription.
I also own Carvaan Premium and it frequently makes screeching sounds.
It’s a great idea of having a library of old songs but both the hardware and the software is garbage. Needs 200% improvement.
I HAVE ALREADY PAID MY SUBSCRIPTION SO MAKE THIS WORK FOR ME AND SO MANY OTHERS WHO HAVE PAID THEIR HARD EARNED MONEY.
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Response from developer
Dear Sir, For all Carvaan Premium & above variants, refer below 1.Power on Carvaan 2.Press Saregama mode on Carvaan 3.Register your mobile number/ gmail id in App 4.App will detect Carvaan in vicinity. For any assistance, please email your mobile number on carvaanapp@rpsg.in and we will get in touch with you shortly. Regards, Team Saregama
Poor quality software
App stops playing the next song when the phone auto locks screen goes to power save and to get it going you have unlock the phone and go to app. Badly designed software.
Worst app ever
It hangs, does not connect to Caravaan 2.0 and WiFi easily, everything on the app comes to a pause and this app crashes.
Can’t control volume of Caravaan 2.0 from my phone, this is just day 2 on my radio and I am super frustrated with this app.
Can’t control volume of Caravaan 2.0 from my phone, this is just day 2 on my radio and I am super frustrated with this app.
Response from developer
Dear Sir, For all Carvaan Premium & above variants, refer below 1.Power on Carvaan 2.Press Saregama mode on Carvaan 3.Register your mobile number/ gmail id in App 4.App will detect Carvaan in vicinity. For any assistance, please email your mobile number on carvaanapp@rpsg.in and we will get in touch with you shortly. Regards, Team Saregama
