Saregama Carvaan User Reviews

Top reviews

Terrible

Such a frustrating app. Promises so much in terms of music. It has a great database but the technology fails us in a big way.

I can't connect it to the bluetooth on my phone because it only connects to my headphones. My headphones are not even on!

Horrible app

I am trying to use the App on my phone. I have a paid subscription and logged in with my account. Each time I try to play a song, the app asks me to subscribe. My account is charged and got an email from the Apple store.

Response from developer

Dear Sir/Ma'am, Regret the inconvenience caused. Request you to share your login details and contact number at carvaanapp@rpsg.in and we'll get in touch with you shortly. Regards, Team Saregama

Rip off

I bought a Carvaan for my mom for Motherโ€™s Day and tried to download the app and a subscription for her, and itโ€™s still saying we need to buy one!! Canโ€™t access any songs to play on the phone, only on the radio. What was the 11$ for then??

Response from developer

Dear Sir/Ma'am, For all Carvaan Premium & above variants, refer below 1.Power on Carvaan 2.Press Saregama mode on Carvaan 3.Register your mobile number/ gmail id in App 4.App will detect Carvaan in vicinity. For any assistance, please email your mobile number on carvaanapp@rpsg.in and we will get in touch with you shortly. Regards, Team Saregama

Songs out of order and some donโ€™t work

I tried using WiFi for playlist and the songs either donโ€™t work or the song I click on is not the song that plays. One of the song I ran into just repeated the beginning music!

Response from developer

" Dear Sir/Ma'am, We regret the inconvenience caused. We have noted & shared your feedback with relevant teams. If the issue persists, please share your contact number on carvaanapp@rpsg.in and our team shall assist you shortly. Regards, Team Saregama"

Worst App

I downloaded the app and does not connect to my iPhone when I press blue tooth. Any suggestions?

Response from developer

Hello Sir/Ma'am, For all Carvaan Premium & above variants, refer below 1.Power on Carvaan 2.Press Saregama mode on Carvaan 3.Register your mobile number/ gmail id in App 4.App will detect Carvaan in vicinity. For any assistance, please email your mobile number on carvaanapp@rpsg.in and we will get in touch with you shortly. Regards, Team Saregama

App is poorly made

Purchased a subscription a few minutes ago and it says I have to subscribe to play songs, easy way to take peoples money and develop a poor app but still have customers be able to purchase subscriptions without proper use of the app. I saw from a previous review that they want login credentials to fix the problem but there is no way Iโ€™m giving this company my login password and email. No company needs that information. Canโ€™t even get my refund back.
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Response from developer

Dear Sir/Ma'am, There are 2 ways to use the App.1) Play on Carvaan= Use App as Remote to control Carvaan Device, no Need of Subscription2) Play on App= If you want to play the App only in your mobile phone and not on the Carvaan then you will have to subscribe the App. In case of any other query, please share your contact details on carvaanapp@rpsg.in and we will get in touch with you shortly. Regards, Team Saregama

Bluetooth feature is useless

Device pairs then the app asks to press Saregama button and Bluetooth disconnects. How does one get out of this cycle? Garbage app.

App has issues

Does not work with the app. You select a certain song but plays some other song

Response from developer

Dear Sir, Please refer to the link: https://youtu.be/-kYJorSpDXQ. If the issue persist, please share your contact details on carvaanapp@rpsg.in and we will get in touch with you shortly. Regards, Team Saregama

Where does the downloaded songs go ?

I can download the song and it plays in the caravan app on the phone. I would like to put in my music library to make a tune out of it or use as alarm. Is it possible ? If yes how ? If no bad design of the app.

Response from developer

Hello Sir/Ma'am, Kindly share with us your App login credentials and screenshot of mail/sms of pyament at carvaanapp@rpsg.in so that we can help to resolve your issue at earliest. Regards, Team Saregama

Worst App ever download!

This is worst ever downloaded app!! I can not play Carvaan songs on app even after buying subscription, as it can not recognize my subscription!! Even the Carvaan device is a prototype and not very innovative, you can not connect a blue tooth speaker with it or play its songs on other blue tooth device like car or other music systems. The inventors assume that the listeners will never need better quality speakers. Donโ€™t waste your money, all these songs are available online or subscribe to other more tech savvy and user friendly music apps.
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Response from developer

Hello Rad, Kindly share with us your unit serial number and login credentials at carvaanapp@rpsg.in and we'll help you with immediate resolution. Regards, Team Saregama

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