Mojo User Reviews

Mojo: Subtitles & Reels

Archery Inc.

Photo & Video

Graphics & Design

Reviews Summary

Positive highlights

🎨

This app hasVast variety of fonts and customizations

🎥

This app hasEasy to create professional-looking stories and reels

🔍

This app hasHelpful for small business owners and content creators

🧠

This app hasEnables users to create cohesive, aesthetically-pleasing content

💻

This app hasIntegrates well with Instagram and other social media platforms

🔧

This app hasAllows users to easily edit and personalize templates

🔍

This app hasProvides a wide range of templates to choose from

🔍

This app hasRegularly updates templates and audio to stay current

🔍

This app hasOffers a user-friendly interface and intuitive controls

🔍

This app hasSaves time and effort in content creation

Negative highlights

🕰️

This app hasLimited template duration (6-8 seconds)

🔍

This app hasLack of search and organization features for templates

🔍

This app hasInability to reorder videos within a template

🔍

This app hasBuggy and unstable performance, especially with larger projects

💰

This app hasExpensive subscription model, with limited free features

🔍

This app hasLack of customization options for text, fonts, and animations

🔍

This app hasIssues with audio playback and syncing

🔍

This app hasDifficulty in adding own logos and branding elements

🔍

This app hasInconsistent quality of exported content

🔍

This app hasLack of a desktop version or team collaboration features

Top reviews

Most RecentHighest RatedLowest Rated

Not free

When I watched the add it said it was completely free…but really you had to pay $79.99😒

Gryffindor31

4 months ago

Trash

It doesnt even know the difference between self and selfish

Sanderelli

4 months ago

Hero’s pictures

Great

Seethai

5 months ago

Response from developer

Thank you for the positive feedback on the hero images! We're glad you're enjoying them.

Love It

Great app to create content

@letzgro2gether

6 months ago

Response from developer

Thank you so much! We're thrilled to hear you're enjoying the app and finding it useful for creating content. Keep on creating!

i love it.

its amazing

LdbdjdnJdhhkdj

6 months ago

Response from developer

Thank you for your kind words! We're thrilled to hear that you're enjoying the app.

I love the app But….

I love the app but I do have some complaints. I’ve been a yearly plan holder for quite some time now. The templates need to be longer or at least allow us to make them longer. If we can post up to a minute or more on most social media platforms why are you only allowing us 6-8 second templates. The max I’ve seen is maybe :15 but that is rare. Also please update the “New” templates category! It’s been over a year now and I’m seeing the same templates in the “New” category! They are old now. Also with making updates, update the audio to current trending audio. I have to keep changing the audio on my own to something that is currently trending. Your team updates this app quite often and I don’t know why some of these suggestions you are receiving are not being implemented into future updates. I’ve been complaining about the ability of making the templates longer for a while now and nothing has changed so I’ve been making my own templates in other apps to my liking.

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showbiz1906

8 months ago

Response from developer

Thank you for your feedback! We appreciate your loyalty and suggestions for longer templates, updated categories, and trending audio. Rest assured, we will take your comments into consideration for future updates to improve your experience with our app.

'free' subscription for £30

The templates in this app are wonderful, but when I clicked on the '7-day free trial' button, I was instantly charged £30. I requested a refund from Apple, and they claim they've already refunded me. However, I'm still down £30, and I immediately cancelled the subscription because I don't need this kind of deception. Additionally, I can't even download videos (apparently, due to the 'free' subscription for £30 or so), yet the app keeps popping up subscription windows and asking me to choose a plan again. I'm giving it 1 star for this mockery.

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M.melkih

8 months ago

Saddens me to write this

Mojo has such aesthetically pleasing reel templates, nicer than any I’ve seen elsewhere. So the fact that I’ve given 1 star is really saying something to the absolute HELL of a user experience this app provides. Frequent glitches, app crashes, difficulty in being able to customise the reel to how you need/want it, original background sounds from your video clips randomly coming back in over the music (after previously being silenced when the soundbed was selected), playback having delays at various points during your reel playback; not being congruent with clip entries in the timeline (yes, this really happens! 😳 blank screen when my timeline clearly shows video clips should be entering and then they suddenly catch up all on top of one another! Which is NOT how they are laid out in the timeline, and not how it had been playing a few mins before - mind of its own), template completely messing up and distorting your design - making images suddenly full screen when they had previously been in small boxes. Honestly I could go on. I’m on an iPhone 13, 256gb - the issues are not a problem with my device. I can’t believe an app that had so much promise because of its excellent designs is this failing this much in functionality. So disappointed to not be turning into a customer here 😞

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Emma Jane T

8 months ago

Response from developer

Hi! Thank you so much for your review! We are sad to hear of your experience, would you be interested in having a call with our product team to get your feedback? We offer rewards for participants and use your valuable feedback to improve the app. If you are interested please email me at joao@mojo.video with a tagline that is related to your review

Charges Cards Unauthorized

I recently used this app maybe weeks ago. I signed up for the free trial to get access to certain editing it was great and I cancelled it + deleted the app after I was finished with what I needed. Fast forward, months later I wake up to my card being charged $45. I was so confused until I made a phone call to apple support and it turns out this app charged my card unauthorized for a subscription. And it was okay, accidents happen but my refund got denied. How am I not able to get my money back but my card was charged unauthorized and I don’t even have access to the app itself to reap the benefits of this “subscription”. Absolutely greedy and money hungry. You big companies make millions of dollars every day but you can’t give me my $45 back? Ridiculous and disgusting. I would give 0 stars if I could.

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❤️Riy❤️

8 months ago

Response from developer

Hi! Sorry that happened, when you sign up for a trial you are informed that you need to cancel it 24 hours before the trial ends in order for apple not to charge you, and you agree to be charged otherwise. If you purchased your subscription through the App Store you may request a refund to Apple by going to reportaproblem.apple.com

Best app but still annoying to use

This app is definitely one of the best there is for editing footage on the go but it's still annoying to use. I've had to scrap so many videos just because I went in to edit one minor detail and it's made another part of the video run poorly. Really needs some improvements to make the subscription price worth it.

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xHOTxBOI69x

9 months ago

Response from developer

Hi! Thanks for sending us your feedback. We need to collect a few more details to investigate the issue. Please contact us by clicking on the "Contact Us" button you will see in the top left menu in the app so we can review your account and get you back to enjoy Mojo as usual! https://bit.ly/3ehQ0lE