TaxAudit App User Reviews

TaxResources, Inc.

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What a joke

I’ve gotten gotten this “product“ through TurboTax in every year I’ve needed to use them. They’ve never been able to help and I get someone who can’t understand me or I can’t understand them so they just end up closing my cases every year trying to blame me for not being able to do IRS stuff because I’m not a tax expert, this company gets great reviews and I’ve had nothing but bad experiences with them for five years haven’t been able to help me one time and then closes my case when I can’t understand something. That’s the whole point of you guys.

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Seth Michael Thomas Oster

2 months ago

Response from developer

Hello, Seth! Thank you for sharing your feedback with us. First, we would like to clarify that the reviews posted here are specific to our app and not our overall service. However, since you mentioned the service you received, we appreciate the opportunity to address your concerns. We understand that taxes can be complex, which is why we offer our Audit Defense services. If you ever find yourself confused by what your tax professional or other representatives are saying, please don't hesitate to ask for clarification or a second opinion. Our top priority is to ensure that communication is clear and understood by everyone involved. We do ask our members to maintain ongoing communication with us and provide any additional documentation requested in a timely manner. Once a notice is in collections, TaxAudit will be unable to step in; thus, regarding your most recent submission, we provided information on what you need to submit to the IRS to dispute the notice that the IRS has in the collection department. Again, thanks for sharing your experience. - TaxAudit Team

Great assistance

I’ve had Tax Audit with my Turbo Tax purchase for many years. I had questions with my 2023 return and contacted them for assistance. Tax Audit was quick to respond and offer assistance.

WayneM LoiusvilleKY

3 months ago

Response from developer

Thank you, Wayne, for the five-star review! We are happy to hear that our app has been a helpful resource for you! - TaxAudit Team

Very helpful

I paid for this service hoping I’d never need it but when I did get an audit the team was great and the app made it super simple to upload documents and stay in touch!

Rljj

5 months ago

Response from developer

Thank you for the five-star review! We're delighted that the app enhanced your experience by allowing you to upload documents and communicate with your team. – TaxAudit Team

Help when you need it.

I am glad that I purchased the additional audit protection/service from TurboTax. TaxAudit has been great to work with. They responded quickly to my initial request and have been very responsive ever since. Now I have piece of mind.

guy's pick

5 months ago

Response from developer

Thank you for the kind review! Our goal is to always provide that peace of mind for our members - and we are so happy we were able to do that! - TaxAudit Team

Very Easy To Use!

A very well done app, responsive people when you reach out to them. And overall an excellent company and app!

AJ Belaggio

6 months ago

Response from developer

Thank you so much, AJ! We appreciate you taking the time to leave a review and we appreciate you being a member with us! - TaxAudit Team

Subject don’t working

Your app is not working. I cannot answer your letter because they ask me to write a subject for the message, but it is impossible to write it, the subject button does not work.

M&a&r&y

7 months ago

Easy as pie

Easier than I thought it would be. Thanks !

Happy Dan 2

10 months ago

Response from developer

Thank you for your positive review, Dan! We are glad that the app was easy to use! - TaxAudit Team

Easy

This app made our experience smooth and easy. Uploading and notifications were excellent!

u2dmrem

a year ago

Response from developer

Thank you so much for the positive review! We are always happy to hear that the app made the process a more seamless process for you! - TaxAudit Team

It’s impossible to login

With 2FA enable, I have to navigate away from the app. When I return to the app, it’s locked. To unlock it, I have to login again. To login, I have to enter my 2FA, which require I navigate away from the app, which locks the app. I can’t even enable Face ID until I can login, which I can never do. Please rethink your login-security model. If I’m not logged in, the app doesn’t need to be locked.

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nicerobot