Good promo price, bad experience
I’m on the fence with cancelling my subscription. I was able to catch the promo deal for $45 dollars off for 2 months. So I’m only paying $10 for my first 2 months (hopefully, because I haven’t yet been billed for my 2nd month). Anyway, the app on my Roku Premium doesn’t work more often than it works, and the app on my iPhone is constantly telling me my password and email don’t match.
I liked the price of this service because of the sports channel it offers, but I’m getting ready to switch back to paying $60+ for FuboTV because I don’t have these log in issues on both the Roku and my iPhone.
The price is awesome, but the experience I’m having so far is not.
I liked the price of this service because of the sports channel it offers, but I’m getting ready to switch back to paying $60+ for FuboTV because I don’t have these log in issues on both the Roku and my iPhone.
The price is awesome, but the experience I’m having so far is not.
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Awful
No matter what device you watch it on (Apple, Roku, etc) the quality is awful. Not even SD most times and constantly force closes on it’s own. You can login to some third party apps like ESPN so for the $10 trial ok but no shot would I pay the $55 a month after the trial.
Best streaming out there
For one, there deal for 10$ a month for the first 2 months is almost to good to be true. They have great Chanels, amazing quality, and the price makes it worth it even after the trial.
Here’s a fair assessment
In the land of cord cutting, there’s plenty of top tier options for consumers. The problem everyone has is finding a selection of channels that pleases the entire household. There’s always one or two channels missing from the lineup. It usually requires extra packages and that price tag goes up to $60+.
While the stream quality certainly can be improved, and the app’s simplistic design isn’t anything to write home about, the channel lineup starting at the lowest tier is stellar. There’s something for the entire family. Sports, entertainment, movies, news, lifestyle, and kids are all covered.
If Vidgo can improve on their stream quality, polish the app options, and retain the channel lineup they currently have, I can see this service becoming a lot more popular in the future.
While the stream quality certainly can be improved, and the app’s simplistic design isn’t anything to write home about, the channel lineup starting at the lowest tier is stellar. There’s something for the entire family. Sports, entertainment, movies, news, lifestyle, and kids are all covered.
If Vidgo can improve on their stream quality, polish the app options, and retain the channel lineup they currently have, I can see this service becoming a lot more popular in the future.
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Awful Customer Service - Very Poor Stream Quality
My children started a free trial through this service and I was unaware until I was charged. The customer service agent was extremely disrespectful and refused to assist me with a refund after only being signed up for the service for 4 days.
The actual service is awful too. My 7. year old kids were complaining about the the quality of the stream and about the consistent lag.
I would never recommend. Not even for a year long free trial.
0 Stars would be much more appropriate.
The actual service is awful too. My 7. year old kids were complaining about the the quality of the stream and about the consistent lag.
I would never recommend. Not even for a year long free trial.
0 Stars would be much more appropriate.
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App and Costumer service can improve.
The app itself is really simple, I was charged and I tried getting a refund. And the lady that was helping me out was so cutting. For the price they charged I really don't recommend it. There's a lot of more options for a better price, and better customer experience.
Don’t even bother
I set up the free trial and immediately noticed the stream quality was poor. There’s decent channel selection but nothing outstanding. I tried to cancel the trial before I was charged and there was no place on the app or site to do it. The billing information was blank and it showed my subscription ending at the end of the trial. Minutes later I was charged for a month. I entered a “ticket” on the website and called to let them know I was trying to cancel and by not having a way to do that they were unethical. I was transferred to a supervisor and have been on hold for over an hour and the recording telling me I’m on hold is in Spanish now, so I’m not expecting this to work out well. My guess is they are close to going under and doing everything they can to get some cash.
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Bad
The iPad version is tolerable, but the Apple TV version is useless. It works much better on Fire TV. You can pause skip, ahead, etc. on Fire TV. Access the saved shows from the previous 24 hours. A good concept poorly executed on Apple TV. I sure the poor remote design has something to do with it.
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Almost missed football
The service through the Vidgo app went out on a Saturday. No idea how long it is going to take to get back up. One of the other reviews said they were able to log directly into the espn app using the vidgo credentials which allowed me to see. But it is frustrating having to do. But cheaper than cable.
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Not worth it
App constantly crashes and reloads service when streaming is low quality but most of the time is buffering. The service is not much cheaper compared to others, The quality is night and day. Spend an extra few dollars and get something reliable.
