User Reviews: ManageBac

ManageBac
ManageBac
Faria Education Limited

Top reviews

  • Web version better

    Mobile version only good for submitting things only saved onto your phone.
    UI on app looks like it came from web version, and you can’t click on certain buttons, unless you force scroll and use 2 hands, which is just really annoying and frustrating.

    Developer Response

    Hi, thank you for your feedback and sorry to hear of the difficulties. Please feel free to submit additional details to support@managebac.com or submit a support request to https://help.managebac.com/hc/en-us/requests/new?ticket_form_id=114093960592? Please feel free to use our app guide (https://help.managebac.com/hc/en-us/articles/360017949892) for additional navigation advice. Apologies for any inconvenience caused.
  • Worst School app ever.

    Lay-out is extremely complicated. Difficult to find teachers’ contact details. Too many notifications. Difficult to integrate schedules of the children into my phone. Look at the iSAMS app if you want a benchmark or Show My Homework app.

    Developer Response

    Hi, thank you for your feedback and sorry to hear of the difficulties. Please feel free to submit additional details to support@managebac.com or submit a support request to https://help.managebac.com/hc/en-us/requests/new?ticket_form_id=114093960592? Please feel free to use our app guide (https://help.managebac.com/hc/en-us/articles/360017949892) for additional navigation advice. Apologies for any inconvenience caused.
  • Interface is weird, many issues

    1. crashes every other time I close it (wifi or cellular, phone model pretty recent)
    2. always says am signed out (im not, i just have to press try again 50 times)
    3. doesnt update even after reload sometimes

    Developer Response

    Hi, thank you for your feedback and sorry to hear of the difficulties. Please feel free to submit additional details to support@managebac.com or submit a support request to https://help.managebac.com/hc/en-us/requests/new?ticket_form_id=114093960592? Please feel free to use our app guide (https://help.managebac.com/hc/en-us/articles/360017949892) for additional navigation advice. Apologies for any inconvenience caused.
  • About manage bac

    Manage bac is so annoying and if we have a better app it will be so much better so we can use it easily and manage bac me as a user it’s so hard to use it I used to be (PYP) and (CLASS DOJO) was so much easier than manage bac so I beg this person who reads this please please if u can change the app please like for next year cuz the year is almost finished so yea thank you

    Developer Response

    Hi, thank you for your feedback and sorry to hear of the difficulties. Please feel free to submit additional details to support@managebac.com or submit a support request to https://help.managebac.com/hc/en-us/requests/new?ticket_form_id=114093960592? Please feel free to use our app guide (https://help.managebac.com/hc/en-us/articles/360017949892) for additional navigation advice. Apologies for any inconvenience caused.
  • Awful

    Impossible to navigate on a good day. So bad that some teachers won’t even use it. As a parent you have almost NO visibility into what is going on with assignments, due dates, ongoing progress, or anything. I would say it’s utterly useless but it’s worse than that as it actually IMPEDES your ability as a parent to track your kid’s progress.

    Developer Response

    Hi, thank you for your feedback and sorry to hear of the difficulties. Please feel free to submit additional details to support@managebac.com or submit a support request to https://help.managebac.com/hc/en-us/requests/new?ticket_form_id=114093960592? Please feel free to use our app guide (https://help.managebac.com/hc/en-us/articles/360017949892) for additional navigation advice. Apologies for any inconvenience caused.
  • Passwords

    I forget my passwords a lot and the option not to be able to see the password on other devices is driving me mad

    Developer Response

    Hi, thank you for your feedback and sorry to hear of these difficulties. You may see the option to "Remember me" that will store your password on the device for future logins over a 30 day period. You may wish to check out our guide on creating strong and memorable passwords here: https://help.managebac.com/hc/en-us/articles/360019113471-Creating-Strong-Passwords-that-are-Easy-to-Remember. If you forget your password, we would recommend checking out our help guide on what steps to take here: https://help.managebac.com/hc/en-us/articles/360017949832-Accessing-your-account-What-to-do-if-you-Forgot-your-Password). We will pass along your suggestion to allow users to view their password when logging in to our internal teams, thanks!
  • Missing Features

    Missing many features, such as the Turnit In Similarity Index, that are present in the desktop version. Also hard to navigate, and constantly glitchy and slow to load. “Save Login” doesn’t work half of the time.

    Developer Response

    Hi, thank you for your feedback and sorry to hear of the ongoing inconvenience. Please feel free to submit additional details about the "save login" issue you are experiencing via support@managebac.com and we can further review and advise.
  • Current Assignment

    Difficult to find important topic details or current lesson info. Google Classroom has set an example of more intuitive navigation.
    I believe there should be an area where the Teacher / Educator could attach the last assignment or last Graded Quiz or last Graded Test. In our case last Summative. It would give the Parent an opportunity to see where the child is in current lesson . There should also be an area where parent Can note question for next Parent - Teacher conference. So Teachers are not consumed with full conversations on Manage Bac.

    Developer Response

    Hi, thank you for your feedback and sorry to hear of the difficulties. Please feel free to submit additional details to support@managebac.com or submit a support request to https://help.managebac.com/hc/en-us/requests/new?ticket_form_id=114093960592? Please feel free to use our app guide (https://help.managebac.com/hc/en-us/articles/360017949892) for additional navigation advice. Parents and Students can use the Tasks and Deadlines page via the app to review most recent Tasks and grades in those. We have shared your suggestion for note taking options with our app development team for future consideration. Apologies for any inconvenience caused.
  • not a good app

    my school has been using managebac for a while now and i just want to say that it’s a horrible app.

    1. it logs me out every 30-60 minutes and i am not the only one this happens to. it makes the app almost unusable and when it sends the message that i need to log out and re-log in i want to throw my device across the room and cry.

    2. the app is so hard to navigate. i have used the app all year and me and my friends still don’t know how to get to different things. it’s like one button leads to 60 other buttons and so on. it’s just suffocating.

    3. it’s hard to find your grades.
  • Booo

    fr though fix uor interface

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