Leave a Review PIXEM Camera
Always have issues
Every time I try to use this app I have issues and now I’ve just been billed 150 euro when I have already tried to cancel my subscriptiongrislinia1
Poor customer service
I bought a pixem2. We set it up according to the instructions. It would not connect to the watch consistently and when it did it often filmed in the wrong direction. I sent the robot back. They returned the exact same unit with the same problems. Cost of shipping US to Europe is several hundred dollars. Why not send a new robot!!!!Show lessCoves Darden PRE
It’s good app
I love itHe Tx to u u gfs
Extremely frustrating!!!!!
If you want every live lesson you take to be a nightmare….use this app and a pixem!!!!Worst book ive ever read
Developer Response
We're genuinely sorry for the frustration you've experienced. Our app is used successfully by a considerable number of users worldwide. We're dedicated to resolving any issues you may have. Please reach out to our support team at ccc@movensee.com; we're here to assist and enhance your experience. Thank you for sharing your valuable feedback; it helps us improve.5 stars for
Love using my PixemCWL22674
Awesome app WHEN it works
I use this app to take horseback riding lessons with my coach in Canada and to give horseback riding lessons to students all over the US. However I’m constantly interrupted by the app shutting off mid lesson having to start the lesson over which disrupts both horse and rider (I know from personal experience). There are no troubleshooting instructions to be found anywhere. When it works it’s awesome and such a helpful tool for training but that’s only WHEN it works which is very rare! I have no problem paying a subscription but would like for the app to work!Show lesslaineyea
Developer Response
Hello laineyea, thank you for your comment and sorry to read this. We are here to help! Could you please reach our support team at contact@movensee.com and send us your phone model and its firmware version and the email used to log into the app?Dressage
I love having the ability to video my rides. It follows me very well and keeps the frame size great for watching back. Sometimes it doesnt connect to the watch to follow and i get frustrated wasting time trying to trouble shoot and give up. But when it works its perfect!Really?007
What is with the monthly fee?
Do I get a free premium access if I purchase a Pixem?
I would rather pay a one time fee to unlock instead of a monthly.
Your website makes no mention of a fee for access. Bad advertising.FredTsui
Question
This really might be me, how do I get the app to allow me to record the video while in robot mode? The “use by hand “ allows that option. Please advise, thank yousammyGer
Doesn’t work with iOS 14
Doesn’t work with iOS 14. There is a Bluetooth problem. Company offers no help and no idea when this may be fixed.
11/25/20. App Bluetooth problem is solved!! Hooray!bonnieburman
Developer Response
The issue linked to latest iOS 14 version by Apple has been solved by our team. Please download latest version of the app 1.3.4 which solve the bluetooth connection issue.
