Leave a Review TBS
do not recommend
I have been with them over 4 years, i submit loads daily and have at least 1 issue a week. You can never speak to the same person, let alone get someone who speaks clear English. When it comes to us the carrier, TBS does not care. Also i was promised a better rate then 4% time after time still nothing.Show lessCasetrucker97
WORST FACTORING COMPANY
We are currently on a contract with them and we pay them 4%. Included in that 4% they stated they would pay us no matter what, which was a big lie on their part. Not only do they owe us a lot of money, but the workers do nothing about it and I am tired of calling and having nothing being done. They don’t even tell us when they deem a load ineligible so we can try to fix it. We WORKED for that money and they refuse to pay up or even tell us why they haven’t.Show lessYaGirl03
Developer Response
Hi YaGirl03. Thank you for sharing your feedback. We take all reviews seriously and would like to investigate your issue. Please send an email with your TBS client ID to customerservice@tbsokc.com and someone will be in touch with you shortly or give us a call at 1-800-207-7661. We look forward to hearing from you.Worst Factoring service ever
I have been with TBS over 6 months now and it’s by far the worst company ever if you are look for Great Customer Service this is NOT the company to go to!! They barely respond to emails the customer service representatives have no clue what they are good at factoring loads that’s it that’s all!!! But it more that that to this!Show lessoptional privacy
Developer Response
Hi! We are sorry you have been unsuccessful in getting in touch us. Please email your TBS client ID to customerservice@tbsokc.com so we can direct your inquiry to your account executive team. You can also log into this app, TBS: Get Paid® app, or the web portal any time to manage your account, view the status of your invoices, check credit, create aging reports, and more. Additionally, our 24/7 live chat feature connects you with one of our representatives day or night.Tremenda mier..
Muy mala atención al cliente llamas y nunca te contestan estoy mamado de esta genteg1m2h3
Unable to submit schedule
Since I updated the app I have not been able to submit any of my loads.Adoreme84🤯🤬
Developer Response
Hey there, I’m sorry to hear you are unable to submit a schedule. I’d love to find out more details if you are willing to provide them. Please reach out to me at james.mcpherson@tbsokc.com and I would be more than happy to get to the bottom of this issue for you.Mr Fedup
The new app is trash. It doesn’t allow you to submit loads.bishop4908
Developer Response
Hey there, Sorry for your recent experience. We know the new update has caused some issues, but we did push an update that should remedy the issues you were having. I invite you to download version 3.0.3. You should be able to manually update within the next hour.Terrible
This app has gone from being good to just trash. It no longer updates new client , no update on dashboard and overall the company has gone from being good to trash .. To needs to wait 40 mins to speak to a rep , funding is taking long .okc vlient
TBS
Awesome!kathouses
Amazing!!!
This app is fantastic! I am able to do everything I need to keep my business moving with positive cash flow. Great job!Tipsy Blanca
Simple/Easy/Straight Forward
This app makes it so easy for me.21JDP21
