Leave a Review Pakistan Citizen's Portal
Biometric Verification Fails Every Time
Despite multiple attempts, the app is not able to verify the fingerprints. It keeps throwing random errors and is not able to scan or verify the fingerprints. Total waste of time.Leroy Jenkins /\ 1369
Review of portal
I wrote my complaint on Dec 14th and received the response on Dec 21st. The system itself was efficient and allowing the user to track her complaint progress relieved alot of anxiety. However the final answer was incorrect and seemed to demonstrate that proper understanding of the issue was not undertaken. The end destination of the complaint has quality assurance issues.
A statement was issued officially by the office which is totally incorrect. However the facility to follow up and add more and more corroborating evidence means at least it has been possible to identify the issue and focus needs to be on the final department. In the case of my complaint GHQ and ISI.
Other than QA issues from the final office and team the rest of the process was user friendly and good. I appreciate this initiative to empower tax payers and citizens and to build a culture of service in our government institutions.Show lessNC Hero
Stopped working after update 3.2.1
App was working just fine before the last update 3.2.1. Now the app has an update banner that does not let you do anything else. When you click on update it takes you to App Store which shows that I already have the latest version installed but app itself somehow thinks I still need to update. Hope the devs can fix it soonShow lesssafi_i7