Pakistan Citizen's Portal User Reviews

Pakistan Citizen's Portal
Pakistan Citizen's Portal
National Information Technology Board

Top reviews

Leave a Review Pakistan Citizen's Portal
  • Biometric Verification Fails Every Time

    Despite multiple attempts, the app is not able to verify the fingerprints. It keeps throwing random errors and is not able to scan or verify the fingerprints. Total waste of time.
  • Review of portal

    I wrote my complaint on Dec 14th and received the response on Dec 21st. The system itself was efficient and allowing the user to track her complaint progress relieved alot of anxiety. However the final answer was incorrect and seemed to demonstrate that proper understanding of the issue was not undertaken. The end destination of the complaint has quality assurance issues.

    A statement was issued officially by the office which is totally incorrect. However the facility to follow up and add more and more corroborating evidence means at least it has been possible to identify the issue and focus needs to be on the final department. In the case of my complaint GHQ and ISI.

    Other than QA issues from the final office and team the rest of the process was user friendly and good. I appreciate this initiative to empower tax payers and citizens and to build a culture of service in our government institutions.
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  • Stopped working after update 3.2.1

    App was working just fine before the last update 3.2.1. Now the app has an update banner that does not let you do anything else. When you click on update it takes you to App Store which shows that I already have the latest version installed but app itself somehow thinks I still need to update. Hope the devs can fix it soon
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  • Worthless App and illiterate engineers

    App crashes and most of the times failed to open pdf files sent by the department. Improve the system that never gonna change.

    After my complaint they blocked my account.This county will never gonna change.Get the hell out of this country as soon as possible.Save ur lives nd save ur future
  • Error on first screen

    When I logon to the iOS application i get error message stating that I must update my information by January 2022 otherwise I would lose access to the application. But even when in January 2022 i tried to update my information on the app. The application didn’t allow me.

    I deleted the application from my iPhone and reinstalled still I got the same error message.

    This needs to be fixed. There needs to be a sign out button outside of this error message. So that a person can correct the problem (profile).

    I received message recently that my complaint has been launched on Citizen Portal app by PMDU unit though still the app is giving error message.

    Please fix this so I could track my complaints.

    Thank you!
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  • Pakistan Citizen Portal Management

    The team managing this portal is doing an excellent job in creating the portal and constantly updating it. These people deserve due credit for their work and for enabling general public to voice it concerns.
  • Not working-pop up complaint submitted, but not in my log-in disappear

    Thanks
  • March 3, 2022 App is good but requires optimization for ios

    Update March 3, 2022

    App crashes on Ios 14 I have been using this app for some suggestions and assistance. After the initial weeks after an update it has stopped working on IOS and freezes after opening the complaints section
  • Achievements

    We are getting there, better then other 3rd world countries, by Launching citizen portal proving we are leading and providing our citizens freedom of speaking in the world of democracy. Only we have to focus on our own production and export to overseas , for that education must be our first priority, All school libraries in city rural Area has to facilitated with technology. In country overseas every one step up to help in these field. Launch app to help government to run smoothly, zakat . Sadqa. Donations All are welcome by auditing every month they should know what happening with their funds. 🙏🙏🙏 Prime Minter of Pakistan Zindabad. PAKISTAN ZINDABAD.❤️🙏
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  • Crashing

    Can you guys please fix the app. After confirmation of email comes up the app crashes! Can’t register any complain

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