BankORION Mobile User Reviews

Top reviews

Activity not visible

Often times, the activity in the account does not match the balance shown. For example, a withdrawal from an account is not posted right away sometimes, but the balance reflects the withdrawal. It is difficult to know what transaction occurred when there is no description of the activity that caused a change in the balance.
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Response from developer

Hi there! Thank you for letting us know. We would be more than happy to reach out to you through email. Please reach us at bankorion@bankorion.com at your convenience. Thank you!

Review on Bank Orion/Aledo

I can hardly describe how you courteous, helpful and enjoyable this Bank Orion Aledo
Is ( as I have never been to the others.)
They have incredible employees!! Starting with Brian Gerber, who has been there 11 years!
He knows most everyone by their first name!!
True! He truly is the heart of the bank! Rex Johnson, President, is a rock!
Bobbie, Cyndee, Ann, Janet ( just retired),
Amanda, Erica,, Julia, Hannah,Connie (retired)
Jill ( retired)and Melinda. If I have missed anyone I am sorry.
I am truly blessed.
Judy Redlinger
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Response from developer

Hi there! Thank you very much for the feedback! We appreciate you as a customer!

App

I love the people at the bank, but it seems that anytime I try to get on this app something is always wrong and never works!!!

Response from developer

Hi there! Thank you for the feedback. Could you please give us some details on the issues? We will work with the developer to fix any problems. We did just update our app on 10/24. Please let me know at bankorion@bankorion.com. Thank you, BankORION

Mostly great

Love the app and how streamlined it is becoming. Only issue, the app goes blank as soon as I click on my account every time. I have to force close and reopen.

Response from developer

Hi there! We are aware of this issue and are working with our developer to fix it. We'll get back to you shortly. Thank you!

Issues

New update has issues. I have problem signing in, won't save I'd, won't use face recognition, issues checking bank statements and mobile deposit.

Response from developer

Hi there! Thank you for reaching out! We will work with our developer for a fix. We'll get back to you soon. Thank you!

App keeps closing

Ever since the app was redesigned it now crashes/closes when I’m using it. iPhone 11. Loved the updated look but now I can barely use it. Have tried reinstalling it with no luck. Disappointed!

Response from developer

Hi there! Sorry about this. We will work with the developer for a resolution. Thank you!

Transfer $$

There are a few more steps to transfer funds. And now you have to put in today’s date unlike before. It was faster and easier to transfer money before. But I did it!

Response from developer

Hi there! Thanks for the info. We will look into this. Thank you, BankORION

Lillian

Every time I come in I am greeted with warmth. Thank you so much for genuinely caring about me. You are the BEST!!!

Bank Orion there is no bank in the Quad city that could beat this bank.employes

Or the the best

Response from developer

Thank you so much for the 5 stars! We appreciate your feedback!

Very friendly and helpful

Enjoy banking at the bank of Orion

Response from developer

Thank you so much for the 5 stars! We appreciate your feedback!

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