This is the only app that I’ve ever heard of that “thinks” you’re still logged in after you swipe up to close. Once you close the app, as you would anything else on your smartphone, this app thinks you’re still logged in and times out the session locking you out of your online banking account. I’ve changed my password 5 times in the last four days due to this. Unreal. When bringing it up with customer service, the bank is well aware of this strange issue and agree that the whole process is odd. A bank employee even admitted to me that it seems like this is the only app that is counterintuitive like this. Seriously considering switching banks. I’d give zero stars given the option.
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