Leave a Review TBK Bank Mobile App
Mobile Deposit Bug
For the past few months, mobile deposit has had a notable bug/glitch. Every time I take a photo of the front of a check and click “use”, the app says “loading” for a few minutes before timing out. The only work around I have found (which doesn’t work all the time) is to take the photo, then click to retake the photo. Using the second photo usually works. This has been happening for around 10 checks so far, so about 4-5 months. If the developers read this, please reply with notes on a potential fix.Show lessboy_holland7
Screwy update
I turn off my debit card after I use it. Needed to use it today and tried to turn it on, and it keeps telling me that function is not currently available. After four times trying I contacted customer service. They couldn’t do anything and didn’t understand why it was telling me this.. told me to turn off my phone wait and turn it back on. That did nothing. Now it says that I can’t access my account. I just removed it from my phone and will try loading it again… If this doesn’t work, your bank is useless to me, and I will have to find a different one.Show lessdees spot
Change no good
My phone is an iOS 14.8.1. Now I no longer can access my accounts! This is not good. So I’m supposed to buy a new phone just to be able to use this app to access my bank accounts??!!56?!)($