moomoo User Reviews

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  • FACT: If you use a company…

    whose POLICY is to be rude and ALLUSIVE - YOU are equally responsible for all the harassment they do as you are the one keeping them in business.

    I guess I care about myself and being respected more than most people. I’m certainly not gonna work hard hours for complete stranger and then hand my money over to them. How much of a moron do you have to be?

    UPDATE: I went back back to see if anything had changed or improved. Still the same ignorant customer service where they provide you with a number and not a name. They don’t even even say hello to you. AI is never going to be great if human beings can’t even communicate. Idiots. WHO DO YOU THINK PROGRAMS THE AI?! LEARN HOW to be kind and interact with human beings! Don’t tell me: “You can call me Wong”. I put a lot of effort and thought into naming my child, and if I found out, somebody was naming him anything other than his name, I would slap them in their mouth! Get some self-respect people. 🐑
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    Developer Response

    Thank you for letting us know about this. We will continue to pay attention to the user experience and optimize service quality.Your comments are very important and valuable for our subsequent service improvement. We will keep improving with your suggestions.
  • Best social stock trading platform in the market

    If you’re into socializing and sharing your investment strategies and stories but just can’t find the right platform for your social butterfly personality, well you’re in luck because moomoo is that app! It’s amazing and the experienced traders have helped me learn so much that I’ve actually become a pretty good trader myself since March! Th app has a learning center where it shows you everything you need to know about anything stock related! The charts and indicators are on point too you definitely won’t be disappointed see you in there! Firebird Sheets 🔥🦅 Mooer name FiReBiTriXiE😊🔮🚀💵
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    Developer Response

    Dear Its funny and great, thank you for your detailed review. We are pleased to hear that you have found our platform beneficial for learning and socializing with other traders. We appreciate your support and are glad to have you as part of our community. Thank you for choosing Moomoo.
  • Best platform

    Not only is it the best platform, it is the best stock , options, FedEx and BTC learning center. I have to say they are the most organized and reliable brokerage out there in my opinion. And it’s all free. Thank you Moo Moo. And let me add. If you need to experiment with trading techniques do it here and pay attention to the tips on almost every page. Awesome. I am fixing to fund my account as a day trader in the next couple of weeks and with what I have learned in the past few months is priceless. Also. Also trading WOW. Thanks again MooMoo I hope as a world ambassador you can help our countries calm down☮️☮️ 🕊️🕊️🕊️🕊️
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    Developer Response

    Dear user, thank you for your detailed review. Your feedback is invaluable to us as we strive to provide high-quality service. We appreciate your kind words and your support. Thank you for choosing Moomoo.
  • Good company IMO

    Always good support. Very generous incentives to become a user. Ernest effort to educate investors. I have had my money with them for some time now. I do not feel like this company is greedy. Rather I think they care about their customers. They set a good example. I am going to start sharing referral links. I do have concern that brand identity could be an issue in terms of broader adoption of MooMoo *among certain demographics* as well as perception about China, and the great access to mainland markets will not be appreciated, and expect that folks born before 1970, to whom I send the referral link, will take issue and not join, unfortunately. I hope I am wrong because I am grateful for this product and prefer MooMoo to other brokers.
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    Developer Response

    Dear user, thank you for your detailed feedback and for sharing your experience with us. Your concerns about brand identity and broader adoption are noted, and we value your perspective. We strive to care for our customers and set a good example in the industry. Thank you for choosing Moomoo.
  • Don’t transfer stock to moomoo

    I want to select 0 star.
    Never transfer stocks directly to Moomoo. The system will flag you as a money laundering suspect and immediately restrict your trading. You'll need to provide a lot of documents to them. I spent a lot of time gathering the materials, and after submitting them, they said I still needed a bank statement. The bank account was previously linked to Moomoo, but since I didn't use it often, I went to the bank to close the account. How am I supposed to provide that?
    As for the anti-money laundering check, they asked for the last month's bank statement. What's the point of that? If someone really wants to launder money, they won't use the last month’s transactions. I highly recommend not transferring stocks directly—it’s just too much trouble.
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  • They don’t accept any fintech firms, the US should ban this app too.

    They don’t accept funds sent through a wire transfer if it’s from a “fintech company” So I’ve been waiting since July 10th when I sent the wire transfer from Revolut that has a US address in the bank account information. But they said its not compatible with their system. They also said they don’t take funds sent through Chime or PayPal. Then they said there may be a fee on the return of the funds. There better not be. They should put that in print on the page telling you the ACH and Wire Funds details but they don’t. Instead you wait and wait for funds that will never hit your mutual account. I hope this helps someone decide not to use this company. As a new customer this is not good customer service. It’s like they are saying my money is no good from these banks.
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  • First time actually trading

    I found this app through some random youtuber and quite honestly it has been an amazing experience. I don’t have prior knowledge of how broker accounts work and did not know where to start. Moomoo walked me through everything with their easy to follow tutorial and introduced me to paper-trading as a way to get into buying and selling. I know its not the only broker to do that but for me I found everything easy to learn and understand with its user friendly interface. I would recommend this app to anyone trying to get into trading! 10/10
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    Developer Response

    Dear user, We are thrilled to hear that our app has been helpful in introducing you to trading and that you found our tutorial easy to follow. We strive to provide a user-friendly interface and educational resources to help beginners navigate the world of trading. Thank you for your feedback and support.
  • Best platform

    Not only is it the best platform, it is the best stock , options, FedEx and BTC learning center. I have to say they are the most organized and reliable brokerage out there in my opinion. And it’s all free. Thank you Moo Moo. And let me add. If you need to experiment with trading techniques do it here and pay attention to the tips on almost every page. Awesome. I am fixing to fund my account as a day trader in the next couple of weeks and with what I have learned in the past few months is priceless. Also. Also trading WOW.
    Thanks again MooMoo I hope as a world ambassador you can help our countries calm down☮️☮️ 🕊️🕊️🕊️🕊️
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    Developer Response

    Dear user, thank you for choosing Moomoo. We are thrilled to hear that you find our platform the best for stock, options, FedEx, and BTC learning center. Thank you for choosing Moomoo.
  • Moomoo is great

    I've been using the Moomoo stock app for a few months now, and I'm thoroughly impressed. The app is user-friendly, with an intuitive interface that makes trading and managing my portfolio a breeze. I particularly appreciate the real-time market data and the in-depth analysis tools that help me make informed decisions. The community features are also fantastic, allowing me to connect with other investors and learn from their insights. Overall, Moomoo has significantly enhanced my trading experience, and I highly recommend it to both beginners and experienced traders.
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    Developer Response

    Dear user, thank you for choosing Moomoo. We are thrilled to hear that you have been enjoying our app for the past few months. Thank you for your feedback and support. We will continue to work hard to improve our app and provide the best trading experience for both beginners and experienced traders. Thank you for choosing moomoo.
  • Go to Day trading app

    I love this app. It is fantastic for level 2 trading, includes a good community to get trading ideas or find chat groups outside of the app to join. Also you get good pricing on your trades as well as quick finalization. The only suggestions I have are a quicker news feed. As it seems like the news stories are behind other applications like webull or TD ameritrade. The pre and post chart. You are only able to view it as a line graph right now and it would be nice to see the candlesticks instead. And finally the ability to set stop losses or take profit trades. Moomoo does have trailing stop trades but it would be nice to have the SL and TP options as well. Thank you for the excellent trading platform! And the excellent technical support.
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    Developer Response

    Dear Joshstadler, thank you for choosing moomoo and for taking the time to provide us with your valuable feedback. We will continue to work hard to provide you with the best trading experience possible. Thank you for choosing moomoo.

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