Tulum Ruins Audio Guide Cancun User Reviews

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Leave a Review Tulum Ruins Audio Guide Cancun
  • Really bad offline guide.

    Rip off. Comparing to other offline guides like Shaka for example, this app is nothing and well overpriced. You better pay this amount to the local guide - will be much much better and informative. OK if the cost is $3-4. Other than that it is a waste of your miney and time. I was confused by good customer reviews and decided to purchase it. Go find yoursef a local guide.
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    Developer Response

    We appreciate your honest feedback and understand your disappointment. It’s crucial for us to offer a service that provides good value, and we're sorry to hear that we didn't meet your expectations this time. We'd like to hear more about how we can improve. Please consider sharing more details with our support team at support@actiontourguide.com.
  • Works well

    Really good guide, worked well, guided us round Tulum’s Mayan ruins starting and stopping appropriately as we moved round. First time I’ve used anything like this, definitely will again.

    Developer Response

    We're thrilled to hear that our app enhanced your experience at Tulum's Mayan ruins! Thank you for enjoying the tour at your own pace and for giving us a try on your visit. We look forward to being part of your future adventures.
  • Nifty!

    Really enhanced our visit to the Tulum ruins!! There’s not much information posted and it was so convenient to go at our own pace and explore without relying on a live guide. A few small hiccups with learning to navigate the app, but it worked great offline and had so much interesting detail. Absolutely worth the price!
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    Developer Response

    It's great to know our guide added to your visit to the Tulum ruins, especially when information on site was limited. We're glad the app's detailed content and offline capability were helpful, despite a few hiccups. Thanks for sharing your positive experience!
  • Thank you!

    This app worked seamlessly for our group of 10. Highly recommend working with this company and their app!

    Developer Response

    Thank you for your review! I’m thrilled we were able to provide a great experience to your whole group.
  • Wonderful Experience using the App

    We arrived very early when there was no crowd and no guides as well. So we looked for an alternative and we found out this app which was extraordinary. We did the tour on our pace which is the reason we came in early to avoid crowds. While listening to Audio stories and seeing those beautiful videos felt like we were in the past. It took us 2 hours and then we went off to the beach!
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    Developer Response

    Glad you enjoyed the tour! Thanks for the review!
  • Excellent location sensing guide

    This app was super helpful because of the location-sensing feature. It worked almost perfectly.... the blue dot is your location (it’s close to accurate, sometimes it moves randomly but give it a few seconds to become normal) and the red pins are the different interesting ruins inside Tulum. Just make sure you download and test everything before you get there. Reception at Tulum is terrible. I followed the app’s route to go from one pin to the next and it worked very well. I liked that I could go at my own pace. Tulum doesn’t have as much stuff as Chichen Itza but the app has plenty of “filler” about Mayan history and culture which helps. There’s also a tour option in Spanish, which I didn’t use, but I thought that was a nice touch.
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    Developer Response

    Glad you enjoyed the tour! Thanks for the review!
  • Careful Reviewer

    Awesome!

    Developer Response

    Glad you enjoyed the tour! Thanks for the review!
  • Much better tour with this app vs with a guide

    This was our second trip to Tulum in the last 6-7 years. First time, we had hired a guide to go with us. This time, we used this app. It was a huge difference. Guide was in too much of a rush to take the next group. His accent was a bit odd for our kids. Instead, we enjoyed the app really well. There was no rush. It was a pleasant experience. It took us two hours as we listened to everything. Pls charge fully before you start.
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    Developer Response

    Glad you enjoyed the tour! Thanks for the review!

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