Review
The process is add card is too cumbersome
Poor Customer Service
Despite numerous calls to the customer service, the issue of my inability to send money remains unresolved.
Don’t trust them
They’re the worst, they make mistakes and don’t own up. I called to get a resolution and they lied making me look like I caused the issue. Recipient on another issue didn’t receive money after multiple complaints even after submitting documents to them. Money still not delivered and I’ve decided to move on. Never will I recommend them especially if they can’t be trusted. Stay away!!!!
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Don’t trust them
They’re the worst, they make mistakes and don’t own after issues with transfers and blame you after. Recipient on another issue didn’t receive money after multiple calls and decided to moved on. Don’t trust them.
Jupay
This transfer service is not user-friendly at all, in fact, I just was speaking with a customer service representative, who, without saying anything to me at all, put me on hold, and it’s now been 15 minutes, I registered a card, and they never held it, and they have messed up every transfer. I’ve try to use their service, but I don’t think they really even want customers, so I would give it a two on the scale of 1 to 10.
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Awesome app
The service is simple and the rates are really good. I love the apps ability to verify phone numbers, this has saved me from sending money to the wrong people on multiple occasions. Good job guys.
Poor Service
Jupay is the worst money sending app I’ve ever come across. I won’t ever recommend it to anyone if you really want your money.Their customer service is trash , my account was flagged for no reason and they couldn’t solve it . I just wonder how you own and app and you can’t correct your own mistakes. Y’all need to step.
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I’m so happy with Japay
They are the best
Response from developer
Thank your for your review, we appreciate your business with us. Have a good one!
Very bad
No customer service attendance. Very slow and not even secure
The best app
Secure and fast
Response from developer
Thank your for your review, we appreciate your business with us. Have a good one!
