I recently had a terrible experience. I ordered a taxi and after a 20-minute delay, the driver finally called asking for the location, which he apparently just saw. When I asked him where he was, he said "ok ok I will check" and then hung up on me. Immediately after, he canceled the trip without any explanation, leaving me stranded after a 30-minute wait. I tried calling him back, but he never responded. This level of service is completely unacceptable. Avoid this app if you want reliable transportation.
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