Leave a Review Big Blue Swim School
Progress report function not useful
With the previous version, I could see the progress my child made, as a round circle outline was partially or totally traced. The current version shows only a teeny-tiny star that is colored in when the child completes the skill; partial progress is not even noted!! Also, the mini videos depicting each skill have been removed. I do not like this version at all. The main focus of this revision seems to be to solicit referrals for other students!Show lessCheck in
I used to be able to check in on the app to see which lane my child was in. When I enrolled a second child that function is not available and was usefulApp doesn’t load data
The app does not load data - or if it does, it comes up very intermittently. If you tap on My Lessons or Make Up, it’s just a blank screen. Sometimes my son’s upcoming lesson will load, but if I tap on that it’s just another blank screen. This is very frustrating when I want to manage and schedule lessons. I’ve given up on the app and just use the website.Show lessDeveloper Response
Hi Michelle, We greatly appreciate you reaching out and are sorry you're having trouble with our app. We've identified the issue and released an update to address the problem. If you could, please download the latest version and feel free to reach out via https://bigblueswimschool.com/support/mobile-app if you encounter any further issues! Thank you, Casey