RePath User Reviews

RePath
RePath
eHawk, Inc.

Top reviews

Professionalism

This app was apart of my bond and release so they should have the same exact content,information,dates, etc as the court appointed . Instead they have the wrong court date, time , location, etc.The representative continued to verify with little laughter as she checked the official paperwork and the information posted on casenet as a completely different date and time .

I contacted the respondent of my case on this app only to receive a script that had nothing to do with my case, my questions, and my inquiries in regards to my case.
If this is something evident to anyone’s freedom it should be correct, accurate, and fair enough for one to follow and count on.
Casenet is a public forum that anyone can log into and you would think copy correctly to report for the best of another person. This is dangerous,unprofessional, inappropriate , insensitive, and inaccurate to those who are to report to this.
I was called on my personal cell phone ,which I suggested if I could use my email in case my cell phone would be disconnected due to a lack of funds while being out of work. That was not an option. This system is simply built around money and not rehabilitation for anyone going through regular everyday life experiences. It’s all about confusion and financial gain
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Better than a braclet

Would be nice to change the notification sounds. When you work nights and sleep during the days the check-in are easy to miss because the notification sound is a short chime. Trying to make sure you stay compliant & check in every hour/hour & halve gets hard.

If I could rate less than 1 star I would.

There is no customer service or help team to assist with logging in. I have been trying for 2 days. The app says a new verification code will be sent to my phone with a new password but nothing happens. It is a requirement of my bond. No help. No way to access help without first logging in. Disappointing.
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Good app if in trouble

I’m currently going through a very hard court process. Without even being charged yet guilty, they are basically saying I am and made me wear a gps ankle monitor that was almost $400 month…. They are very bulky, uncomfortable, and being summer time I wore blue jeans to hide it while going out. This App however has been great for better terms. I wish all courts allowed this for anyone that needed a ankle monitor. I went from $400 a month to $30 a month! And it’s so nice you can just check in on your phone by taking a selfie when it tells you to. It also gives you some time to take the picture in case you miss it for whatever reason. I’ve noticed it also doesn’t ask you for anything from 8:30pm/9pm until around 7:30/8am the next morning, so you don’t have to worry about waking up and doing it. All though I hate I have to do this, I would recommend everyone going through hard times to get this app if they can.
Hope this helps others like it helped me.
God bless.
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Comments regarding support

I have made approximately five or six calls to RePath for support and spoke with a person named Bryon. Each time that I spoke with him, he guided me through what I needed to do, he listened patiently and answered all my questions.

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