I can’t get the game to open. Even after paying for the full version..it crashes after the Amaya screen
Developer Response
Hello! We sincerely apologize for any inconvenience you've encountered. If the app is crashing, it may be due to insufficient device memory. We recommend optimizing your device's storage by removing unnecessary apps or files. Afterward, please restart your device and try launching the game again. If the issue occurs, please don't hesitate to contact us at support@amayasoft.com and provide your Apple receipt confirming the purchase, as well as details about your device and iOS version. We will gladly assist you further. Best regards, EmilyMy little brother loves this game! Every time he plays he just starts to laugh. He tells me that the dinosaur is funny because he makes funny faces. It’s so funny when he laughs so then I start to laugh. When someone tells us “why are you laughing” we say “it’s because of this dinosaur game!” Al in all more people should try this game because it’s funny and cute!
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Developer Response
Greetings! Thank you so much for your five stars and kind words. We're happy that you and your brother are having a great time with the game! If you have any questions or comments about your experience, feel free to reach out to us at support@amayasoft.com. Warm regards, EmilyDon’t download unless you want to pay $22 to play the game. You only get to play one dinosaur over and over unless you pay. There’s plenty of free games to get instead.
Developer Response
Hello! We apologize for any disappointment you may have experienced. While we'd love to provide the game entirely for free, the development process involves expenses, leading us to include paid content. However, we do provide free content in the app that allows users to explore and experience it before making a purchase decision. By subscribing to Amaya Plus, you unlock access to a collection of over twenty games, ensuring a diverse and enriching experience for your child. We continuously work on adding new content, and any future games will be available to subscribers at no additional cost. The best part is that all this extra content comes included with your subscription. If you require any assistance or have further questions, please feel free to reach out to us at support@amayasoft.com. Best regards, EmilyDeveloper Response
Hello! We're sorry for this. If you have made any purchases in the app, you should still have access to them. Please try to log in with your Apple ID, which was used for purchase earlier. Then reinstall the app, go to the section 'For Parents', select the Settings tab, and choose "Restore Purchase" with an active internet connection. If your purchases aren't restored, please email us at support@amaysoft.com. We'd be happy to help you to restore your purchase asap. The Amaya Plus subscription provides access to a collection of over twenty games, ensuring a diverse and enriching experience for your kid. We are constantly working on new content. All games that will be added in the future will be available to users for free with the subscription. The best part is that all this additional content is available for free with the subscription. Warm regards, Emily.Good app but can’t unlock anything without purchasing a whole load of games / apps.
Developer Response
Hello! Thank you for sharing your feedback. By subscribing to Amaya Plus, you unlock access to a collection of over twenty games, ensuring a diverse and enriching experience for your child. We continuously work on adding new content, and any future games will be available to subscribers at no additional cost. The best part is that all this extra content comes included with your subscription. Our goal is to provide a comprehensive package that goes beyond a single app, offering a range of options for your kid's development and valuable entertainment. If you require any assistance or have further questions, please feel free to reach out to us at support@amayasoft.com. Best regards, Emily.Just payed for the app then while playing it suddenly went out of app and now it’s all locked after I payed the 12.99. Have a very confused and angry 2 year old.
Developer Response
Hello! We apologize for any inconvenience you have experienced with the app. If you have made any purchases in the app, you should have access to them. Please try to log in with your Apple ID, which was used for purchase earlier. Then reinstall the app, go to the app's Settings and choose "Restore Purchase" with an active internet connection. If this doesn't resolve the issue, please don't hesitate to reach out to us at support@amaysoft.com, and send us your Apple receipt confirming the purchase. We will be delighted to assist you in restoring your purchase asap. Best regards, Emily.Developer Response
Hello! Thank you for the five stars! We are happy you are enjoying the Dino game. Please don't hesitate to email us at support@amaysoft.com. We would love to know more about your experience with the game. Best Regards, Emily.One of her favorite apps!
Developer Response
Hello! Thank you for your five stars and kindness regarding the app! We are happy your daughter is enjoying the Dino game. We can be reached via support@amayasoft.com, so don't hesitate to contact us with any questions.
Sincerely, Emily.I play everyday i play 25 hours a day it very fun i love my mama
Developer Response
Greetings! Thanks so much for your five stars. We're happy you enjoyed the Dino game! 🤗Paid 7 dollars to unlock all the Dinosaurs and while my son was playing the game kicked him off. I went back in and all the dinosaurs are locked again.
Developer Response
Hello! Thanks for the feedback. We're sorry to know you had an unsatisfactory experience with the app. Please try to log in with your Apple ID, which was used for purchase earlier. Then reinstall the app, go to the app's Settings and choose "Restore Purchase" with an active internet connection. If the issue occurs, please message us at info@amayasoft.com. We'll be happy to provide you with full access to the game. Have a nice day! 🤗
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