The app starts by asking a few insurance questions, and no matter whether I click Yes or No for each question, it ends up responding with an option or message that is completely irrelevant to my answer, and then finally says I can’t book the appointment via the app.
Also, the in-app feedback doesn’t work. First it asks for a rating, then it asks for a comment to explain the rating. As soon as I click in the comment section, the Submit button is removed and it’s no longer possible to submit the feedback. If I change the rating, the button reappears. However, when I click the button, the app says “Error. Your feedback could not be submitted.” That error occurs regardless of whether or not I include a comment.
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Ashiko West
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skittles1023