Sutter Health My Health Online

Medical

67 reviews

Free

Click to generate a QR code for easy access to the app on the App Store

Details about Sutter Health My Health Online

Released
Updated
iOS Version
Age Rating
Size
Devices
Languages

May 7, 2016
November 30, 2024
16.2+
12+
128.14MB
Apple Watch, iPhone, iPad
English
Spanish

Features

Supports Wallet

Developer of Sutter Health My Health Online

Sutter Health

⭐️4.5 / 5

Rating↘︎

🙌9.7K

Ratings

📈no. 153

Charts↘︎

📦~ in 5 months

Updates frequency↘︎

📝12+ topics

Topics↘︎

📌14 available

Review highlights↘︎

🗣❌ unsupported

Your locale

🖼️Download

Icons↘︎

Reviews Summary
Versions
Price History
Description
FAQ

Summary of user reviews

Positive highlights

🔍

This app hasEasy access to medical information and test results

📩

This app hasAbility to message doctors and receive prompt responses

📅

This app hasConvenient appointment scheduling

💳

This app hasEasy bill payment

🤖

This app hasEfficient communication with care team

🧠

This app hasHelps patients stay informed and manage their health

🤝

This app hasCompassionate and high-quality care from providers

Negative highlights

🤔

This app hasConfusing and unintuitive navigation

🚫

This app hasInability to view or attach files/images in messages

🕰️

This app hasDelayed notifications of messages and test results

🔒

This app hasConcerns about data security and privacy

🚧

This app hasInaccurate information and app functionality issues

🗣️

This app hasLack of responsiveness from some providers

🧭

This app hasDifficulty finding and accessing certain features

Version History of Sutter Health My Health Online

10.9.3

August 20, 2024

Miscellaneous fixes and improvements.

10.7.3

February 6, 2024

Miscellaneous fixes and improvements.

10.4.2

June 15, 2023

Miscellaneous fixes and improvements.

10.1.5

May 24, 2022

Miscellaneous fixes and improvements

9.8.3

December 18, 2021

Miscellaneous Fixes and Improvements

9.7.4

August 27, 2021

Miscellaneous Fixes and Improvements

9.5.4

June 29, 2021

Miscellaneous Fixes and Improvements

9.4.4

September 17, 2020

Miscellaneous bug fixes and improvements.

9.3.8

August 19, 2020

Miscellaneous bug fixes and improvements. Version 9.3.8+ resolves issues with older app versions for Sutter Health Video Visits.

9.2.6

April 15, 2020

Miscellaneous bug fixes and improvements. With version 9.2.6+, this resolves issues with older app versions for Sutter Health Video Visits.

Price History of Sutter Health My Health Online

Description of Sutter Health My Health Online

Use your existing My Health Online account at Sutter Health to manage your health information and send messages to your physician and care team from your mobile device. With Sutter Health’s My Health Online mobile app, you can: • Message your physician and care team • Review test results • Request prescription refills • Schedule and manage your appointments • View and pay your bill • View your immunization history, medications and health reminders • Access your family’s health information through proxy access • If you’ve joined a My Health Online pilot, you can integrate Apple HealthKit data into your medical record via the app You will need to have an active My Health Online account before you can start using the mobile app. If you do not yet have a My Health Online account, you can find out how to register on our website: https://mho.sutterhealth.org To learn more about My Health Online, visit our FAQs: https://mho.sutterhealth.org/myhealthonline/frequently-asked-questions.html Have feedback or need help? Select Contact Support within the app.

Show less

Sutter Health My Health Online: FAQ

Does Sutter Health My Health Online offer an iPad version?

Yes, Sutter Health My Health Online is optimized for iPad devices.

Who is responsible for the creation of the Sutter Health My Health Online app?

The creator of Sutter Health My Health Online is Sutter Health.

What should be the minimum iOS version for Sutter Health My Health Online?

Your iOS device must have at least iOS 16.2 installed to use the app.

How do users rate Sutter Health My Health Online?

Users have overwhelmingly positive things to say about Sutter Health My Health Online, as evidenced by its stellar rating of 4.5 out of 5.

What genre of app is Sutter Health My Health Online?

The App Category Of The Sutter Health My Health Online App Is Medical.

What is the newest version of Sutter Health My Health Online?

The latest version of the Sutter Health My Health Online app is 10.9.3.

When was the most recent Sutter Health My Health Online update released?

The latest update for Sutter Health My Health Online was released on November 30, 2024.

When did the app first launch?

The app was initially released on February 6, 2023.

What content advisory rating is assigned to the Sutter Health My Health Online app?

This app is rated for ages 12 and up, and may contain some mature themes or moderate violence.

What languages is Sutter Health My Health Online available in?

Currently, the Sutter Health My Health Online app supports the following languages: English, Spanish.

Does Apple Arcade support Sutter Health My Health Online among its available titles?

Unfortunately, Sutter Health My Health Online is not on Apple Arcade.

Are there opportunities for in-app purchases in Sutter Health My Health Online?

Unfortunately, Sutter Health My Health Online does not provide opportunities for in-app purchases.

Does Sutter Health My Health Online offer compatibility with Apple Vision Pro?

No, Sutter Health My Health Online does not offer compatibility with Apple Vision Pro.

Are ads featured prominently in Sutter Health My Health Online?

No, ads are not featured prominently in Sutter Health My Health Online.

Alternatives to Sutter Health My Health Online

One Medical

One Medical Group, Inc.

Medical

(44K)

Free

With Ads

Sutter Health My Health Online vs One Medical

4.5 / 4.9Score

no / yesADS

no / noIn-App Purchase

(624K)

Sutter Health My Health Online vs Kaiser Permanente

4.5 / 4.8Score

no / noADS

no / noIn-App Purchase

free / freePrice

My Doctor Online (NCAL Only)

Kaiser Permanente

Medical

(73K)

Free

Sutter Health My Health Online vs My Doctor Online (NCAL Only)

4.5 / 4.8Score

no / noADS

no / noIn-App Purchase

free / freePrice

PulsePoint Respond

PulsePoint Foundation

Medical

(218K)

Free

Sutter Health My Health Online vs PulsePoint Respond

4.5 / 4.8Score

no / noADS

no / noIn-App Purchase

free / freePrice

LiveHealth Online Mobile

American Well Corporation

Medical

(82K)

Free

With Ads

Sutter Health My Health Online vs LiveHealth Online Mobile

4.5 / 4.9Score

no / yesADS

no / noIn-App Purchase

free / freePrice

Blue Shield of California

Blue Shield California

Health & Fitness

(21K)

Free

Sutter Health My Health Online vs Blue Shield of California

4.5 / 4.8Score

no / noADS

no / noIn-App Purchase

free / freePrice

City Sports

Fitness International, LLC

Health & Fitness

(152)

Free

Sutter Health My Health Online vs City Sports

4.5 / 2.1Score

no / noADS

no / noIn-App Purchase

Kaiser Permanente

(1.7K)

Sutter Health My Health Online vs My KP Meds

4.5 / 4.8Score

no / noADS

no / noIn-App Purchase

free / freePrice

Included Health

Included Health, Inc.

Medical

(14K)

Free

With Ads

Sutter Health My Health Online vs Included Health

4.5 / 4.9Score

no / yesADS

no / noIn-App Purchase

free / freePrice

Stanford Health Care MyHealth

Stanford Health Care

Medical

(1.3K)

Free

Sutter Health My Health Online vs Stanford Health Care MyHealth

4.5 / 3.8Score

no / noADS

no / noIn-App Purchase

free / freePrice

VSP Vision Care On the Go

Vision Service Plan

Health & Fitness

(502)

Free

Sutter Health My Health Online vs VSP Vision Care On the Go

4.5 / 1.2Score

no / noADS

no / noIn-App Purchase

free / freePrice

Frontline Health Portal

Healthmaster LLC

Medical

(10)

Free

Sutter Health My Health Online vs Frontline Health Portal

4.5 / 1.6Score

no / noADS

no / noIn-App Purchase

free / freePrice

Charts

Top Free

📈 153+4

Medical

This app rose +4 positions in Medical chart.

Last updated on November 30, 2024.

More Applications by Sutter Health

Sutter Focused Recognition

Sutter Health

Productivity

(8)

Free

Sutter Health Liver Care App

Sutter Health

Sutter Health

(12)

Scout by Sutter Health

Sutter Health

Health & Fitness

(80)

Free

See All

Reviews of Sutter Health My Health Online

Most Recent Highest Rated Lowest Rated

Counter productive application! Need to drive to physicians office, fax or snail mail

While Epic Mychart allows patients to attach documents, sutter disables this feature requiring me to drive to dr office and hand deliver documents. Every other medical group like UCSF and Provident has this enabled. In addition they purge your doctors from your record if it’s been more than 3 years since your last visit, so if you need a note or prescription it’s back to the 1900’s with a phone call or drive. . Finally if you have an adolescent with a chronic disease this is NOT for you. While other groups like UCSF understand that a 13 year old can’t be in charge of their medical care they allow a parent’s account to access their child’s appointments, lab results, and schedule if your child approves, as the law states or implies. Not Sutter. I’d give it a 0 if I could. I’ve made suggestions over the last 15 years but I guess Sutter knows better than UCSF.

Show less

Originaldiode

a month ago

Response from developer

Thank you for your feedback. We are so sorry for any inconvenience this has caused you. You may also contact our Patient Advocate Team with the Patient Care Feedback form from your Menu in My Health Online to share your concerns about these issues. We are also so sorry to hear that you are having trouble with the app. Please feel free to reach out to us for troubleshooting by tapping the Contact Support button on the home screen or call 800-4Sutter and select option for My Health Online for assistance.

Just a Few Tweaks Needed

Overall, I love the app. I’ve been using MHO for a long time, so there’s a lot of medical history logged. It would be extremely helpful to tweak the “Appointments and Visits”page by adding a couple more dropdown options, such as: 1) provider, and 2) specialty. It would also be helpful to “Load more past visits” up to six months at a time, or “Load ALL past visits.” I was searching for a particular specialist visit from six years ago and had to hit the “Load more past visits” button over 20 times to find that one appointment. The options mentioned above would have saved me quite a bit of time and effort to locate it. Thank you for considering these suggestions.

Show less

LN8305

a month ago

Response from developer

Thank you for your feedback, we will communicate it to our team. If you need support at any point you can tap the Contact Support button on the home screen or call 800-4Sutter and select option for My Health Online for assistance

Doesn’t keep up information

I have my daughters who suffers learning disability medical info connected on my device. Trouble I see is the information doesn’t keep up we never were able to get her very important prescriptions. I was able to make an appointment for her to find a primary doctor it’s so many months away and not till Oct 2024. Then suddenly there was a call or follow up made from a doctors office calling my daughters ex boyfriends mother an old message number that we removed so they could call me to get a hold of my daughter. My daughter and I made these changes on this app. Yet they called the old message number. Thankfully the ex’s mother 3wayed and they were able to make an appointment! But that appointment date is not showing up here on the app!!! I have the similar problems with the updated info on my profile for myself and my doctors not showing up on my profile!!! This needs to be fixed it’s not ok our health info matters!!!!

Show less

YTB Roseville

5 months ago

Response from developer

We are sorry to hear that you had trouble with the app. Please feel free to reach out to us for troubleshooting by tapping the Contact Support button on the home screen or call 1-866-978-8837 for assistance.

See 64 more reviews